Question my laptop works with newly acquired wifi dongle desktop does not

[devtinagub1]

recently got a combo bluetooth wifi usb adapter with brand name edup on amazon that works in my lenovo laptop but (gigabyte b550m ds3hd) desktop doesnt even recognize it at all. is it possible its mb dependent or that unsupported? 2nd question why are driver inf type files but in device manager they are sys files? would like to try manually installing if i could just find them but the file types dont match.

 

[JohnMGotts]

With the dongle plugged in, what does device manager show? Post it.

 

[devtinagub1]

With the dongle plugged in, what does device manager show? Post it.

no matter what i do the imgur images message says image cannot be loaded but here is the link

https://imgur.com/a/QLeFkMN

View: https://imgur.com/a/QLeFkMN


as you can see its not there in desktop you can tell by usb nic in the name

 

[Ralston18]

In Device Manager > View is "Show hidden devices" checked?

 

[lantis3]

see if driver from realtek works, 8828bu probably is the same as 8812bu
https://www.realtek.com/en/component/zoo/category/rtl8812bu-software

 

[JohnMGotts]

Take a look at device manager on your Lenovo & see what device it shows. Follow up from there.
BTW, what's with the Intel WiFi AX210?

 

[devtinagub1]

thank you for the help guys but installing driver did not do anything. im now thinking maybe either windows 11 or gigabyte is the culprit. solution sell it on ebay and get a trusted brand instead. thank you all for the assists. i may swap drives to see which if any of my hunches are right later.

 

[JohnMGotts]

Determine the correct driver from device manager in your Lenovo. I have no idea where the Realtek drivers came from, they are not part of the support for your dongle. That is an intel chip.

 

[lantis3]

Determine the correct driver from device manager in your Lenovo. I have no idea where the Realtek drivers came from, they are not part of the support for your dongle. That is an intel chip.

OP said "recently got a combo bluetooth wifi usb adapter with brand name EDUP on Amazon"

Does OP has a exact model? Did OP download and install the correct driver?

Wi-Fi Adapter | EDUP

EDUP is a professional wi-fi adapter manufacturer for over 18yrs. We have N300, AC600, AC1200 and Wifi 6 USB Adapter. Support OEM/ODM.

www.szedup.com

 

[JohnMGotts]

This is the driver for the AX210
https://www.intel.com/content/www/u...i-fi-drivers-for-intel-wireless-adapters.html