How to Fix No Sound or Mono Sound While Plugged Into the HTC Vive Headphone Jack

Status
Not open for further replies.

nesumtoj

Commendable
Apr 25, 2016
109
0
1,680
tHjQdnH.jpg

This tutorial will provide for you the necessary information for this error. If you are experiencing this problem than just follow this steps:

Step 1. Wake up your headset if it is in standby mode

  • ■ Check if SteamVR is running
Step 2. Make sure that the SteamVR is sending audio to the Vive
fomM3S3.png


  • ■ SteamVR > Settings > Audio > In the Set Playback Devices > choose HTC – VIVE or speakers
Step 3. Check if Windows is sending audio to the HTC-VIVE-0 audio device

  • ■ Open Windows > Volume icon > Playback devices > choose HTC-VIVE-0 > Set as default device
    ■ You may need to also do this: select any audio device you choose > Show Disabled Devices and Show Disconnected Devices
Step 4. Make a quick check on the volume of HTC-VIVE-0 Audio Device and Windows Volume Mixer.

  • ■ Volume icon > set the volume slider for HTC-VIVE-0 to 50%
Step 5. Change the Windows audio device to Speakers-2-USB Audio Device

  • ■ Open Windows > Volume icon > Speakers 2-USB Audio Device > Set as Default Device.
Step 6. Try the extra USB port on your HTC Vive

  • ■ Plug in the headphones into the extra USB ports on your headset
Step 7. Use HTC-VIVE-0 HMDI

  • ■ Because of extra latency when sending audio over USB.
Step 8. Check the shape and position of the headphone jack


  • ■ Some headphone jacks may not fit properly into the cable panel on your headset.
    ■ Try to fully plug them in or you can use the audio extension cable that you get with Vive.
Step 9. Make a test on the stereo positioning

  • ■ Open Windows > Volume icon > Playback Devices > Highlight HTC-VIVE-0 or 2-USB-Audio Device.
    ■ Select the highlighted device > Test.
    ■ If your headphones are working properly than you will hear two sounds, one after other.
 
Status
Not open for further replies.