What Can I Do to Fix SYSTEM_SERVICE_EXCEPTION BSOD Error in Windows 8?



What Can I Do to Fix SYSTEM_SERVICE_EXCEPTION BSOD Error in Windows 8?

After the successful installation of Windows 8 on a computer, it is expected that the operating system would run without any hassles. However there might be times when users face several issues while using the OS. One of the most irritating issues that users face while working with Windows operating systems is the Blue Screen of Death (BSOD). When Blue Screen of Death is displayed on the screen, a minidump file with .DMP extension is automatically generated that contains the detailed information about the cause of the generated error.

Among many other Blue Screen of Death errors, SYSTEM_SERVICE_EXCEPTION is the one that is also commonly displayed on the screen. Sometimes this error arises due to incompatibility between Windows 8 and AMD drivers. On the other hand, most users face SYSTEM_SERVICE_EXCEPTION error due to update number KB2778344 that Microsoft has developed as a Windows 8 update.

In order to fix SYSTEM_SERVICE_EXCEPTION BSOD error that arises due to AMD drivers, administrators can boot Windows 8 in safe mode and can uninstall the problematic drivers. After uninstalling, administrators can then download the latest and most compatible versions of the drivers to experience flawless functioning of the devices.

To fix SYSTEM_SERVICE_EXCEPTION BSOD error that is generated due to Windows update number KB2778344, administrators must manually uninstall the update from the computer. Microsoft has also recognized the issues with this update, and therefore the KB2778344 has been now rectified by the update 2818604.

How to Enable Legacy Advanced Boot Menu?

To enable legacy advanced boot menu in Windows 8, instructions given below must be followed:

    ■Restart the Windows 8 computer.
    ■Enter into the BIOS setup and configure the system to boot from CD/DVD Drive.
    ■Save the modified settings in BIOS and reboot the computer.
    ■Insert Microsoft Windows 8 bootable installation DVD into the optical media drive (CD/DVD Drive).
    ■When prompted to Press any key to boot from CD or DVD, press any key to boot the computer from DVD support.
    ■On the displayed Windows Setup box, click Next.
    ■On the next page, click Repair your computer.
    ■On Choose an option screen, click Troubleshoot.
    ■On Troubleshoot screen, click Advanced options.
    ■On Advanced options screen, click Command Prompt.
    ■On the opened command line interface (CLI), type C: and hit Enter.
    ■On C: prompt, type BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY command, and press Enter to enable legacy advanced boot menu.
    ■Once the command executed successfully, type EXIT command to close the command line interface.
    ■Back on the Choose an option screen, click Continue to restart Windows 8 computer.
    ■Eject Windows 8 installation DVD from the optical media drive when done.


In order to fix SYSTEM_SERVICE_EXCEPTION BSOD error that is caused due to KB2778344 Windows update, administrators must uninstall the update by following the step-by-step instructions given below:

    ■As the computer restarts, press F8 key continuously to display the Advanced Boot Options screen.
    ■On Advanced Boot Options screen, select Safe Mode by pressing down arrow and press Enter to start Windows 8 computer in safe mode.
    ■Once started in safe mode, log on to Windows 8 computer with the administrator account.
    ■Click Desktop tile from the Start screen to go to the desktop screen.
    ■Once on the desktop screen, hover mouse to the bottom right corner of the window.
    ■From the displayed options, click Settings.
    ■On the Settings pane, click Control Panel.
    ■On the opened All Control Panel Items window, click Programs and Features.

    ■On Programs and Features window, click View installed updates from the left pane.
    ■On Installed Updates window, right click Security Update for Microsoft Windows (KB2778344) update.
    ■From the displayed option, click Uninstall to remove the selected update.

    ■On Uninstall an update confirmation box, click Yes to continue with the uninstallation.
    ■Close Installed Updates window when done.
    ■Restart the computer normally.