Recent content by baggies37

dont believe it. confirmed a return of item for refund. checked my tracking today and they've refused delivery!! CC5175383 10:26, 26/01/2015 Delivery attempted - refused by addressee London South West Depot These people are unreal. cost me £50 of my own money to return and they do this...

right. has anyone successfully returned a product to them. i notice laughably that they require an invoice to return yet never arrived with any paperwork, box damaged and yet i would get charged 10% if i refused delivery. #catch22

"i see they have a facebook page" really, where would that be then?

ive been trying to return my tv for days now....box arrived damaged yet to check if product damaged....put several reminders on ticket....nothing

has anyone sucessfully returned an item and if so to which address? theres this one on the website Electroponents Ltd 60 Windsor Avenue London SW19 2RR they are really stalling at moment say they need authorisation to return item. i note with interest they have a 7 day return policy so i...

ive now accepted my delivery as id understood that even barclays couldnt mitigate the 10% return charge (their words not eletrohut). annoyingly the box was damaged and whilst the tv might be alright theres a right chunk out of the packing. i signed and marked one box damaged. no receipt for the...

now looking at accepting the delivery if occurs and resending it back via my own courier... cheaper than £60..which is 10% of my order....big tv but i can get it back to london for £20-30 so not to out of pocket.... i ordered a replacement from pixmania and it came in half the time... whats...

wow even Barclays are saying that "if the 10% surcharge is on teh terms of the website"....great im £60 quid down thats not right.

my latest and greatest: Please review the according to the Sale of Goods Act 1979 and in particular section http://www.tradingstandards.gov.uk/cgi-bin/shropshire/con1item.cgi?file=*adv0043-1011.txt which states: A FULL REFUND You are legally entitled to a full refund if you have not yet...

well, ordered on 27th dec, saw this thread on 4th 5th jan and then emailed to cancel. told i couldnt cancel but could after item returned. asdvised by barclays had to wait 12days till raising a case. which i was going to do tonite. that was tue, today is wed and i get a email saying...

oh its gets better Dear Sir, For what reason will you refuse? Please note there is a 10% surcharge for administration we will levy on any items refused at the door. Information is in your account area on the site. We will pass on the charges from the courier which will have to be borne by...

ive actually got a tracking number and ups says its in tamworth...blah blah so i suspect it might turn up....same thing im gonns refuse delivery...

interesting update. now saying they are delivering my tv through ups. given all the comments on here earlier im going to refuse delivery of it. the guy did say earlier i couldnt cancel and he would refund when sent back.

hi all, im having the same nightmare with this company. trying to cancel but they are saying they will process a refund when item returned. they do not even confirm item has been despatched. can anyone confirm the courier as i have replacement being delivered and dont want to refuse delivery...