Recent content by billfan

I've completely given up on Lorex. We still have the cameras plugged in for reference should we ever need to go back and look at the footage, but I've since put up a handful of Next outdoor cams and the Nest Hello doorbell and just use Google services now since they're so much better quality...

Nothing works for me anymore. I spent hours on the phone with Lorex tech support and they cannot get the Lorex Cloud app to connect on any of my devices, Android or iOS. It just says "failed to connect" every time. They had no clue why after trying literally everything mentioned in these threads...

They couldn't figure out why it's not working. Escalating internally. Gave me a case # so I'll be checking in with them next week. I don't have high hopes.

Been on the phone with Lorex support for 30 minutes so far. They had me install the "Lorex Cloud" app and we tried re-adding the cameras via QR code as well as IP address. Tried on iPad as well as Samsung Galaxy S10. Both devices fail to connect to the app. Rep is now trying to get a testing...

I just started having the same issue around the same time as you all. We have a 6 channel NVR Lorex system and while the app has always sucked, at least I could use it for remote viewing. But the last couple month we've tried everything to get the app functionality working but it just always...