Recent content by Bob/Paul

I've never had to manage it as part of IT. But I also don't think I've worked anywhere that used bitlocker without a password. Either we had it or we didn't. But maybe the places I thought had unencrypted laptops were actually using bitlocker without a password? Where I'm at now recently our...

PCI data, sure. There should never be a customer's financial data on a laptop. But other, equally important data might be on the laptop, such as intellectual property (hardware designs, sensitive datasheets, software source code), etc.

Uh... So one purpose of BitLocker (Window's full disk encryption) is to protect your data in the event of a stolen device. If someone steals a company laptop, the $800-1200 machine is the least of your(IT staff) worries. Whether someone can access the encrypted data on the HDD is 95% of the...

I had a dehumidifier that had a switch fail so it couldn't turn on. After diagnosing the device as faulty over the phone, they had me cut off the power cable and mail that back and gave me some instructions on how to properly dispose of the device locally. I replaced the faulty switch and cut...

Nope, reread the article. He has to both photograph it and ship back the broken pieces. The photos are to prove the condition it was in when he shipped it (so it wasn't broken due to shipping or employee handling during unpacking. They still have to dispose of it. We don't have full details...

Absolute BS. You can do things like adjust the time between loss of power and when the connected computer is told to shut down, adjust the limits that cause it to switch to battery, etc. You might even be able to remotely turn on the power. But there's nothing adjustable that can result in fire...