"The ISP's network can only handle so much data traffic, so it has become necessary for them to apply data caps in certain areas"
Comcast admits this isn't true.
https://consumerist.com/2015/11/06/leaked-comcast-doc-admits-data-caps-have-nothing-to-do-with-congestion/
from the Product Description at the amazon page you linked:
"Guaranteed 1080p, 1080i, 720p, 480p, and 480i Resolutions"
So, it looks like it's a cable issue.