Recent content by cb6731

Just wanted to give an update and thank you all for your help. What finally allowed me to see the C drive was changing the BIOS SATA mode from RAID to AHCI. I then saw at least 5 partitions which I deleted everything and was able to install without any issues. Once Windows 11 was up and running...

I had not pressed F12 originally, now that I have done that it does give me the option to boot from USB which does work and takes me directly to Install Windows 11. However once it gets to the screen to select where I want to install Windows 11 the only option I have is the USB drive. Not sure...

Yes I used the post above to create the media creation tool which I then ran to create a bootable USB. No this is not an HP. This is a Dell Alienware Aurora R16

I followed the steps for the Media Creation Tool for Windows 11 install in the above post. I first downloaded the Media Creation tool, then ran that to create the files that were then added to a new blank 32GB USB Drive. On the hacked computer I first tried plugging in the USB and restarting...

I used the media creation tool

I cannot be sure about Network Sharing being on. If that's a windows default I would assume so. My son did not use any other computers but we have a few laptops that connect to our home network via WiFi occasionally. I downloaded the USB install at a completely different location on what I...

I downloaded it at a completely different location on a computer that I believe to be safe

Thank you for your response. I downloaded the Windows 11 to USB but the computer does not recognize it. In BIOS my only boot options are Windows Boot, Onboard NIC (IPV4 PXE) and Onboard NIC (IPV6 PXE). I don't see any way to force it to read the USB. I disabled Windows Boot and it went into...

Hello, I am pretty certain that my sons computer has been hacked. He is a teenager using it mainly for video games so I have no idea what crazy sites he's gone to or what he's downloaded that he shouldn't have. Recently one of his video game accounts was hacked and an email account. We have...

I've seen the many posts about the User Profile Service Failed at logon. I get that error but my problem is different. I can log on fine with Administrator and also the username that has been active for over a year+. However when I try any other username, before or after adding the user to the...