Recent content by chuckberg

Ok, we think we have solved the problem!!! We had run into this issues with my friends machine, and even with a new 850 power supply upgrade the issue appears to be with current Nvidia cards. Under CPUReview website they show the max wattage draw of each graphics chip. It looks like the Nvidia...

Ok, we think we have solved the problem!!! Even with the large power supply upgrade the issue appears to be with current Nvidia cards. Under CPUReview website they show the max wattage draw of each graphics chip. It looks like the Nvidia GTX 460 was pulling 160 watts and the next card we tried...

Thanks for the input. We did return everything to the store (minus restock fee) after spending quite some time on several forums looking for an answer. Asus makes the Mobo for HP, but brands the board as Pegatron and won't support any bios issues. Also the AMD Overdrive software doesn't...

Best answer selected by ChuckBerg.

Ok, here is an update. We tried 2 new video cards, a new PSU, and a new CPU cooler and nothing seems to work. Using some software it appears the processor is being supplied the wrong amount of voltage, but HP in their infinite wisdom have disabled any ability to change that setting to what...

Well guys.....We have given up. There seems to be no fix for this problem, and we have spent countless hours and money on upgraded gear to try to make this work. We are returning what hardware we can and going back to the old Nvidia 9700 card that atleast runs. Thanks for your efforts...

Well...Things go from bad to even worse... HP has locked down the bios so we cannot fix the wrong voltage setting. According to AIDA64 the CPU voltage is set at 1.672 volts and our allowable range was from .09 to 1.425 volts..... We have looked for several software solutions like AMD...

Well after some intial frustration we decided to take a nite off. The bios is so limited that you cannot change any CPU voltages or settings so the lesson being learned is to just build your own so you can manage your system when you need to. More to come. Chuck

The computer will shut down if we don't exit out of the game quick enough. If we exit out as the tone starts we can usually get the CPU to cool down quick enough before the shut down. We will get the screenshot posted tonite. Chuck

That is our plan. I find all kinds of info showing this: Phenom II X4 820 C2 2.8 GHz 4x 512 KB 4 MB 2 GHz 14x 0.9 - 1.425 95 W AM3 Q3, 2009 HDX820WFK4FGI Which shows the voltage can be anywhere from 0.9 to 1.425. I guess we start slow at around 1.115 and go up from there based upon...

The sound is more of a constant tone, no codes. It is very loud and it runs constant until you either quickly exit out of your application and get the temp on the CPU to drop, or it just shuts down the system without any log entry. I still think the voltage is set wrong as shown on that link...

Just because I like you guys I thought I would throw this article in... http://forums.amd.com/forum/messageview.cfm?catid=11&threadid=98342 In short it is saying that the core voltage of the CPU is set too high from HP. We will look into this problem tonite. Chuck

Well guys, more bad news..... The new heat sink had no effect on the overheat problem. The fins on it were so large he couldn't even put the cover back on the case. So with the side panel of the case off and the new heatsink on he still had the over heat alarms when doing graphic intensive...

Well we basically have it narrowed down to the CPU overheating. While testing with case closed we saw the CPU temp spike up to 73 degrees Celcius and the machine started the beeps. Not sure if this is a AMD Phenom issue but we keep thinking the CPU should have no major load increase with a...