Recent content by CrispyBytes

Thanks Kanewolf. It's been a few weeks since I got the current setup working, so I can't remember exactly what I tried with WOL. I am using NirSoft WakeMeOnLAN, and I seem to remember that I had to use an IP address to get it to work (although that might have been because my VPN software...

Hi, I have a Win 10 Pro PC which I have setup up as a backup server. I use WakeOnLan to wake the PC before running a Robocopy script to backup files. The mobo has an onboard 1 Gbps wired network card and I have added a 10 Gbps PCIe card. I tried for ages to get WakeOnLan to work with the 10...

Hi, I have a Seagate Ironwolf drive which started reporting error in CrystalDiskInfo around this time last year. I ran a Long DIagnostic on SeaTools twice, both of which failed, and passed the Test Code on to Seagate, who authorised a return. The thing is, that I had to buy a new drive to...

Just wanted to again thank you all for your input, and wrap up this thread by letting you know that I ordered a replacement 18TB EXOS which was sold direct by Amazon.co.uk It was shipped from Italy, but registered fine on the Seagate site, with a full 5 year warranty, and the warranty checker...

Hi, The system drive on my Windows 10 Pro PC is password protected, but all of the data drives have "Automatically unlock this drive on this computer" I understand that this works because the "unlock credentials" for the data drives are stored on the system drive, which can then be used when...

Thanks. In my case, with Seagate and this new EXOS drive, I went to my dashboard entered the serial number and it seemed to be accepted, albeit with a date in June 2026. However, when I clicked on "Support" under the drive and then selected email support, it asked me for the SN and then said...

Thanks BFG-9000, that's very helpful. I found this, which suggests that, in some cases, there may still be a warranty on OEM products from Seagate https://www.seagate.com/gb/en/support/warranty-and-replacements/oem-warranty/ I think the problem is that the drives often aren't listed as OEM...

Thank you. Seems like it can be a bit of a minefield. I have had success in convincing Seagate to honour a warranty, but it is obviously not guaranteed. It is especially difficult on Amazon, where most of the sellers cannot really offer a credible warranty (the business address of the one I...

Hi, I recently purchased an 18TB Seagate EXOS (SATA) drive to swap out with another drive that I need to RMA to Seagate (an Ironwolf). I bought the EXOS from an Amazon.co.uk seller. The Seagate website allowed me to register the drive, but gave a warranty expiry of just under 4 years (rather...

Thanks for all the help on this issue. After I sent the Seatools test code, Seagate responded and confirmed that they will RMA the drive, so it was actually all very smooth. I am planning to encrypt the drive with Veracrypt or Bitlocker (I am running Win 10 Pro) and then run a disk wiper. Is...

Thank you. I had missed the Fail Info section at the top but, thanks to your post, I have now located the test code and sent it to Seagate. They had already responded to my intitial contact and requested that I run the Short and Long Generics (which I was already doing). Will now wait and see...

Just a quick update to this. The Short Generic in SeaTools passed, but the Long Generic failed (see below). I'm not sure how soon the Long Generic failed (it estimated 23.5 hours for the test, and failed sometime in the first couple of hours) and I can't see a way to find any further details...

Thanks to both of you. I have sent an email to Seagate support so will wait for a reply. I'm also running going to run the short and long generic tests in Seatools while I wait. I wonder if somebody could please provide a legit link to the Victoria software (I found a few links, but always...

Hi, I am hoping that somebody could please advise me on an issue I am having with a Seagate 12TB Ironwolf drive, that is currently under warranty. I noticed on CrystalDisk today that I have errors for "Current Pending Sector Count" and "Uncorrectable Sector Count". A quick Google of these...

As I understand it, the whole drive will be imaged unencrypted. The laptop has been used for a few weeks since the image restore and everything seems fine. What I need to do now, is figure out whether Bitlocker is currently enabled and, if not, re-enable it. Any thoughts would be much...