Recent content by CynthiaW

Thank you everyone I solved the issue and it appears it was my error in not seating the memory sticks properly.

Well, I tried every combination of slots and memory cards and it always booted up, then I put both memory cards in again and bless my NUC it booted and now says 16 GB ram on the intel system page! I believe I was just not seating them correctly in the first place. Thank you so much for your help.

Well, I tried every combination of slots and memory cards and it always booted up, then I put both memory cards in again and bless my NUC it booted and now says 16 GB ram on the intel system page! I believe I was just not seating them correctly in the first place. Thank you so much for your help.

Yes, thanks for your reply but I do according to the Intel update support page for my NUC. I would post an image of the page showing bios is up to date but can't figure how to do that here. Any other ideas much appreciated.

I purchased a Boxed Intel® NUC Kit, NUC7i7HVK and it only recognizes one stick of ram. So my question here is how to troubleshoot to figure if it's the ram or the system or software possibly? Here is what I've done so far: I removed both and reinserted both, no change only says i have 8gb ram. I...