This is the laptop https://www.amazon.com/Dell-i5577-5335BLK-PUS-Inspiron-Gaming-Laptop/dp/B06XFGDD8P/ref=cm_cr_arp_d_product_top?ie=UTF8
I was writing something and suddenly the keyboard froze, then the mouse, and now it is totally frozen.
Not even the power button works to reset it. And the...