Recent content by hellosir1456342

Update had them bring out one of their own modems and there was still issues in turn they finally believed me when i was telling them it was a mainline issue only after forcing me to rent out their modem and replacing all wiring coming to the house and the ground wire. I've had no issues since...

They either offer like 40 mbps down 10 up or are satellite which the best satellite in my area is of course starlink which one I can't afford and two I couldn't get my hands on if I tried. The ISP i'm using literally has a monopoly in my area for high speed connection.

I told them everything they've done but they still haven't fixed the problem. I told them possible solutions but it seems like they didn't listen to me. Can I report them to the FCC cause I'm running out of options.

Yeah only noticed this when it started to get cold aka 2 months ago (going towards 3 now). I've been telling them this but they seem to not understand. They've been messing with the nodes and seem to not understand the problem and I've told them this from the start. I'll make sure to tell them...

Knowing it's a problem with something on their end as in the Casa System infrastructure as listed above I don't think I will be able to access that. I can tell them the MAC address and that it's their problem but overall this seems way out of my knowledge. I'm afraid of breaking something and...

Directly where the first splitter/amplifier is? Because that's outside unconnected to my house on this abandoned building (which use to be a house that's around a few feet away from mine and my family owns it.) Basically it goes from the line on the pole directly across the street to my house...

1.) The ISP did install new splitters there is one on a small abandoned building on my property (i'm not sure why they put all the electrical stuff there but yeah isp and electrical goes through that area) and another on my house both contained inside a one of those plastic boxes. All other coax...

I had a senior tech support talk to me and they said they noticed the drop offs but no packet loss which doesn't sound right at all. This is a very intermittent issue but it seems any type of need to have a constant connection like a video pre-loading, gaming, streaming, etc does this so this...

I've called out 7 different tech groups first few were just single people and now there bringing out multiple techs when ever I make a call and this has been happening for about 2 months now. I've switched hardware to a Netgear CM1200 and Netgear Router which is recommended by Sparklight (My...