Recent content by ijakeguy

All hops show 0.0% packet loss except the 2nd hop which shows 65 to 75% packet loss. A few near the destination server end show 0.2 to 0.4. What would 2nd hop issue likely be.. would it be within my home or outside the home?

Hi, I am a work at home customer service agent and my connection started causing system issues yesterday that may cost my job if I can't resolve right away. My employer uses Citrix, I've been 50+ hrs into training with no connection issues and then they began. About every 20 minutes my system...