Recent content by kingjim9

That’s true…it was a pure act of desperation on my part to try toggle of that setting. I’m sure the firmware update helped something too if there was a known glitch somewhere in the system. It would be nice if the app/company had a tech support system too for this. Today could have just been an...

Thanks! I googled IGMP before messing with the settings, found some random article that recommended it on for gaming so I just took a chance on a whim. My plan was to just factory reset it to see if that helps, but looking through the settings I wanted to try something before going to the...

Sorry there was a lot going on in my last post. There aren’t any losses when connected through Ethernet. Only on Wi-Fi were there losses between the pc and router. Even stranger the losses seem to be inversely proportional to usage. With 0% losses when the pc was at idle, 23% losses during...

It's strange and frustrating since the only thing different between when it works fine and doesn't work is the network gear. The slides are actually on the remote server. The company she works for provides the lessons and the app. She goes into the app and starts the virtual classroom and...

So in case this complicates things anymore....here is the ping log from the hardwired PC while she was teaching. This is through three classes, starting at 8:30, 9:00 and 9:30. She reported that all three classes had trouble loading content (always at the beginning of class) causing her to...

9/16/2022 19:25:57 - 9/16/2022 19:25:57 - Pinging 8.8.8.8 with 32 bytes of data: 9/16/2022 19:26:01 - Request timed out. 9/16/2022 19:26:06 - Request timed out. 9/16/2022 19:26:11 - Request timed out. 9/16/2022 19:26:16 - Request timed out. 9/16/2022 19:26:21 - Request timed out. 9/16/2022...

Thanks for the reply! It's very frustrating indeed since there are no known other issues and that it works fine on other networks, including Wi-Fi. I didn't try to factory reset the network gear yet, but I did look through it and see that there aren't any parental controls or firewall settings...

Hello! My gf teaches English as a second language online using her computer. The teaching platform uses an app to stream her webcam/microphone as well as display the students webcam, sound and the lesson plan/slides. She’s been reporting that when using our home Wi-Fi it struggles to load the...

Thanks for the help...You were definitely on track with your solution Drake. Sharp had a bunch of drivers available to choose from so our company who managed it ended up going with a Sharp "Universal" PCL 6 Driver. We ended up installing a Sharp "Windows 10" PCL 6 Driver, and the issues have...

Alright, if that's the case I'm going to call our servicing company since we pay for the maintenance agreement on the copier/printer and tell them to look at it again. They looked at it last time I called and told me it was a Windows issue (i.e. not the copier / their problem) so I figured I'd...

Hello! I have a small office that has a Sharp High Speed Copier that we use for all of our general printing in addition to copies, scans, etc. It works great...except for if it runs out of paper or if we have a door open to add paper and someone happens to try to print to it in that moment...

Thanks! I knew HP wouldn't have anything specific for Windows 10. I was just used to traditional Windows Installations where you needed to have a CD Key and then activate it using a code in order for it to work. I'm glad to see the OS is tied to the the motherboard for situations like this.

I have an HP laptop that got dropped and it looks like the only damage is to the hard drive. I removed the hard drive and was able to hook it up to another computer through USB and use a live version of Ubuntu to recover a some files but others still didn't make it. I can order a new hard...

Hello everyone, I'm going through some old hard drives I had laying around from old PC's over the years using a SATA/IDE to USB 3.0 cable. I've encountered an issue with one drive though. This drive won't load and the PC seems to struggle while trying to load this drive. Now to give you a...