Recent content by kjulop

  1. K

    [SOLVED] Getting random black screen on external monitor connected to Dell G3 3590 ?

    Yesterday, I disconnected the battery from the motherboard, removed the SSD (windows is installed on the HDD), and booted up the PC again hoping this would help (the SSD is the newest hardware component I had installed to the laptop). I tested the external monitor again but same black screen...
  2. K

    [SOLVED] Getting random black screen on external monitor connected to Dell G3 3590 ?

    Hi Lutfij, I just did another re-installation using Dell Support OS Recovery tool last night because the black screen issue was occurring more frequently and it was impossible to get any work done on the external monitor. However, this time I opted not to connect to the internet during...
  3. K

    [SOLVED] Getting random black screen on external monitor connected to Dell G3 3590 ?

    I have owned my Dell G3 3590 (Core i5, 16GB RAM, 1TB HDD, 1TB SSD) laptop for over two years and I have been using it connected to an external monitor, a BenQ EW3270U, using an HDMI cable without issues. I recently performed a fresh re-install of Windows 10-64bit using the Dell OS Recovery due...