Recent content by L0tec

Ok so I'm afraid opening the case is not going to be a solution. The My Passport Ultra has the USB converter fitted directly to the drive, its not a standard 2.5" hard drive with a SATA to USB converter.

Thanks for the reply, I have tried this on multiple computers and multiple USB Ports. I hadn't thought of the converter to SATA so I will try that now and update on results.

I have a WD My Passport USB hard drive which I am trying to access so that i can format it. However its not registered as an external storage device when I connect it to my windows 10 pc. I have checked device manager and it shows under "other devices" and is named "WD SES Device USB Device"...