Recent content by LouisAL

I'll update all that and tell you how it went. No I'm not using type c connection, only 3.0 or 2.0 For the sound drivers I think I just downloaded the one from acer website and updated it with windows update So I updated the drivers but there is no changement, my mouse is still not recognise...

Okay I had a BSOD again, not sure if it was because of driver verifier, here are the report from whocrashed and the dmp files: https://1drv.ms/u/s!ArMdUZwT8T5KiiFDM2DukpsKrZFh?e=gg7uto It's like the faulty driver is a USB driver and now that I think about it my USB 3.0 port takes some time to...

Should I run driver verifier after the update to be sure the driver is not faulty?

Thank you, what I don't understand is that I uninstalled this driver and reinstalled it from acer website 2 days ago and then updated it with Windows Update, so why is it still crashing? And when I go on intel driver support website it says that there is an update for this driver, should I...

I got a BSOD and I think we got the faulty driver, here is the report from whocrashed and the dmp file: https://1drv.ms/u/s!ArMdUZwT8T5KiiBrwpBAqsVA_neo?e=FXvEFS

Okay thanks, I'll tell you if I got a BSOD or not

Ok I'll try that. I just started driver verifier, no BSOD for now, how long should I keep it running? And is it normal that my pc is slower now that I started it (I selected all drivers installed on the pc)

Just before because there was an error in the event viewer just after those 2 : source Wininit, id 1015, A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code c0000005. The machine must now be restarted. No red X except when I last had a BSOD

Ok I'll run driver verifier and hope we can identify the faulty driver. By the way yesterday I had a crash, it was not a BSOD but I had a message saying "Your PC ran into a problem and needs to restart", it was like a pop up and then the pc restarted. I took a look in the event viewer and saw 2...

Thank you, so does anyone have a solution or maybe the best thing to do now is to send it for repair?

Hi, I didn't have BSOD since my last message but I just had one, here is the dmp file: https://1drv.ms/u/s!ArMdUZwT8T5Kih4P2F-NAQKiluRd?e=wzkh5a and the report from whocrashed: Could you help me out? Thanks

So I ran DDU, I uninstalled the NVIDIA and Intel drivers, I ran Windows Update and I now have the 25.20.100.6374 version for Intel UHD Graphics 630 and the 25.21.14.1972 version for NVIDIA GTX 1060. I'll tell you if I got another BSOD after that.

Okay, I'll run DDU and windows update and I'll tell you how it went.

I just installed the chipset driver. With DDU I should just unistalled the drivers and run windows update or should I download the graphic drivers?

Ok thanks, I'll run DDU. So I should install the Chipset driver from the acer website? Is it good that the drivers installed are newer than those on acer website?