Recent content by mattcowan

Thanks for your help. Not sure what was happening, but she found the folder in her recycle bin, but it was renamed as some thing with a $ that she didn't recognize, but once she sorted it by date deleted she realized it had been there all along. It's now backed up to an external drive...

That would be one of the three third party apps that we've tried that aren't picking up the deleted folder.

To preface this, I am trying to find a solution for my fiance, and am not immediately in front of her computer. However, she is fairly tech savvy so I feel like she is giving good information over the phone. She has a secondary drive on her desktop with documents and media files only. While...