Recent content by mjw72652

The problem is Windows won't let me get past the logon screen.

A Dell technician replaced my motherboard today. After the replacement, turning on the computer led to the BIOS being flashed. Upon rebooting, the lock screen appeared. After dismissing it, the logon screen shows my name, my Microsoft account with my picture and a message "Your PIN is no longer...

Did that it didn't work.

It could be. However, they both worked when the computer restarted after installing the update.

No. Settings says this option is unavailable for both.

The fingerprint sensor is under biometrics. the camera is under cameras.

The fingerprint reader is an ELAN WBF Fingerprint sensor and a Facial Recognition (Windows Hello) Software Device. The camera is an Elecom 2MP webcam and an Elecom Face Authorization Cam. Neither is integrated- both are USB. Both worked just fine for a ouple of weeks and jboth just stopped...

Did that. Didn't help.

Yes. Windows Hello worked just fine with both for weeks.

This is a brand-new Dell XPS8960 desktop that I have been setting up for weeks. Please keep in mind that Windows Hello worked just fine for a couple of weeks. On my MSI Stealth GS76 laptop, which has a virtually identical setup except 16 cores instead of 32 and 16GB memory instead of 32, with...

I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. The MSI is starting Windows just fine, but on the Dell, today when I went to log in, the only option on the logon screen was to enter my PIN. My fingerprint reader and camera did not appear...

It's not a network problem. The MSI, which has a network credentials problem, creates the image backup to the network just fine.

I am running Windows 11 Pro latest update on a Dell XPS-8960 with an Intel i9 processor and 64 GB of memory. I have tried repeatedly to create a system image backup on a several USB hard drives, on the second 1 TB hard drive in the system, and on one of my network servers. For the first two I...