Recent content by Nerdy Nerd

Can we be a little bit more direct? I have done a scan with malewarebytes to uncover what I can't see. Those have been removed but problem still persists. There a lot of people having this problem, not just me, so perhaps being more direct can help others as well.

Nothing else but the guce problem. And that is kind of what I thought, reinstall OS is best option.

In regard to hosts file, I have not check that but I can check it the next time I am over there to check to domain. Is there any other suggestions? In terms of sc2lines comment, I know that is why I am on here.

[Moderator edit to break up "wall of text".] I am trying to help an elderly couple out and they're using the old aol email. Anyways, when I try to sign them in with their username and password, the url address keeps getting redirected to Guce advertising site. I have tried a lot of things...

Sounds like PSU to me as you seemed to have did a detailed technical run though. It could be something shorting but I think PSU, so try that. Often times when PSU goes out, it takes out other components like the motherboard, which sounds like it might be the case.

Ya the strange part was that the asrock tech person I spoke to sounded like he wasn't for sure, but I don't know what else to do so I have a feeling my board just can't deliver power through usb when system is shut off.

Sorry for late update but basically Asrock said my motherboard didn't have this feature apparently despite some of the BIOS settings.

I have doubled checked all the settings I can think of in the bios and still nothing. I will call asrock's tech support tommrow as I don't know anymore. There is no reason that I can think of either software or hardware wise that this problem should exist.

Okay so I have downloaded the APP shop and the app charger and still nothing. I have also tried going into device manager for the power management and still nothing. The page for the app charger that you provided shows 270 motherboards being supported. I also checked that ErP was disabled in the...

Okay so it all of a sudden recognized the bios file and I went ahead and got the bios updated to the current one for my board and verified it with cpu-z. I checked to see if the setting is still enabled and it is. I shut the pc off and still no power to usb when system is turned off. Problem is...

Okay so little bit of an update, so I have cleared the cmos, cmos battery removal, and reset time back as well as the power setting you mentioned and still no power when computer is off. I also went ahead and downloaded the current bios onto a usb drive, and yes I formatted the usb drive to...

Wait, you think its an hardware issue? I honestly thought it was software with bios setting just needed to be either enabled or disabled because I was to silly to find it. Well, this changes my game plan. I will try clearing the CMOS and seeing if my bios is up to date or not. I will update...

Yes I have tried enabling USB keyboard / remote power on, still no power to usb when computer is off/shut down.

Like Grobe said, power outage tends to take out multiple components, not just PSU, so you should actually get a spare PSU and start going through the normal diagnostic and test each component of the computer. In terms of fixing actual pc components, you need to have extensive knowledge on logic...

I can't find anything in my motherboard manual or google or looking around the bios for this option. This should be simple, but anyways, I want my usb to be getting power when the system is turned off so I can charge my phone through my computer during the night. I have an ARock Z270 Killer...