Recent content by nickg103

I've updated my motherboard drivers to the newest version, I haven't tried a dedicated network card but as bill said the router probably isn't the issue so I guess this is my next investment.

It is 100% noticeable in games and it makes them unplayable, look at this clip of what one of these spikes looks like in game. At 6 seconds in you can see my rubberband which doesn't allow me to move and then I get hit in the head and die. This is just a small example of something that happens...

In addition to this, these results appear on every laptop that I have in my house on wifi and ethernet simultaneously.

I just ran a ping test to google through the command prompt on my laptop with an ethernet, the original test was done with my desktop on an ethernet. If this doesn't point to a clear solution I will attempt to get linux on a USB and run another test. Reply from 172.217.12.132: bytes=32...

The results are identical through the ping command and every other tool I have used. It does look like bad wifi but this is a wired connection and it even looks like same while plugged directly into the modem, bypassing the router. I also have tried multiple new modem and router combinations so...

I've tried a VPN in the past and just now and it unfortunately does not fix the issue

Also if anyone can provide me with an image of a working connection using ping plotter I'd appreciate it. I have a tech coming out tomorrow and I want to be able to show them an ideal state Vs the garbage that I am getting.

Hey guys, I've been experiencing ping spikes and packet loss for about 2 years now and I'm at a loss for what to do. I have had countless tech visits and they always say we fixed the issue, I tell them no you didn't, they say my levels look good and their reading looks fine, then they try to...

Update: Tech came out, couldn't figure out the issue and kept saying that it must be my router even though I explained at least 10 times that this issue occurs even when a computer is plugged straight into the modem. He then called his suprervisor and after he got off the phone said I need to...

These are all the errors currently on my modems event log: View: https://imgur.com/a/lmnua3V The weird thing I forgot to mention is that we have never had any issues before with internet ever in this house (nearly 20 years) some shoddy wifi at times but nothing to this scale. And I...

The tech wasn't listening to anything I said... I showed him the high number of corrected packets and told him I think this is where the issue is coming from. The issue is that no one seems to understand what I mean when I say I have high latency/ping spikes. He even said to me if you aren't...

I am having actual service issues, the ping is spiking +20-100+ms every 5-10 seconds which is causing slow loading webpages and playing any online game not possible at all. It's not my house but my parents own it. all outlets are accessible to the techs. The wires are underground and come out of...

Hey guys, I recently made a huge post about some PingPlotter results I had that showed packet loss on my connection. I noticed this issue about 6 months ago when I was unable to play any video games as my ping spikes and the entire game will lag and be completely unplayable every 5-15 seconds. I...

Thank you very much, I’ll contact them with this information and see where to go from there!

Just double checked and they actually removed the amplifier that there was on it, I guess at some point one was needed but it wasn’t any more, currently there are just two attenuators.