Recent content by Nighteyes2000

Well not really.... So basically after talking to these guys for a few weeks they all seemed to agree that it was my ISP that was the issue. As it is, my ISP is the only one in my area who can provide even close to the speeds I'm getting right now so I'm kind of stuck with them. I am pretty sure...

I don't think you can just switch between cable and fiber. Pretty sure I don't have fiber to my house anyways. I also don't think I can switch channels on my modem since I have only limited access to its settings. And we've pretty much eliminated the router as the problem. And not sure about...

I guess I didn't make it very clear on what I meant which is my fault but I didn't replace the modem again I was just saying back when I did replace it, it didn't make a difference. Anyways, looks like the issue is most likely out of my control... I appreciate all of your guys help with the...

Hey so sorry I was pretty busy until today so wasn't able to respond but I have a slight update on the situation. So I mentioned in my last post about having the fan blowing on the modem, which I have continued to do so, and my internet seems to be doing consistently better. I will still...

I have run the ping test, at the same time, to google I mentioned earlier on 4 different computers and they all show the same general ping spikes to varying degrees.

So just a general update on my internet status and this thread. So my ISP is sending a tech out next Friday to check things again... and I am going to see what new things I can ask him to check. It seems like I should have him check my upstream/downstream levels to see if that may be a problem...

I am not really sure if I am using a surge compressor. I don't think so but I don't know 100%. I don't know how to identify it if I do have one plus I wouldn't know where too look. I also am having my ISP come out next Friday. I am hoping I can have a thing or two for them to check. It seems my...

After you said this I looked back into the modem settings just to double check. So I do see the settings and details of my modem like serial number model all that stuff and something called the cable modem state, which may be the logs your talking about? They all seem to look fine to me anyways...

So I have one final question if it seems that its on my ISP's end and you said my community is oversubscribed. I have a few friends all within a square mile area. Would they be close enough to be on my same "line" or by neighbors/ line would it have to be someone on my street?

Well they don't have to grantee my speed but can I get at least some semblance of consistent speed. I am using the Cisco still. So basically your telling me if it is my ISP's inability to provide the service they agreed because they over promised and now are under delivering is impossible to...

Haha I like it. While I think in that guys case he was excessive I think that might be what Imma need to fix this.

I feel like if they can't provide 50 in bad times how would that improve my service if I lowered my plan? also I did the DSL report while in the modem and it came out fine like 170 down 9 up.

So I've been wondering that myself too. So my question then if that's true is what can I do to improve my service. Or how could I prove that is the case and file a complaint?

So my internet was fine this morning when I checked and I’m busy until this evening and I can check when I get home but I’m going to have to wait until the internet gets bad again until I can check it.

Ya one of those ping charts I displayed is when I was connected directly to the modem. I just logged into modem and don't see any place for updates there. As for the router. Apple routers, in my opinion seem to make troubleshooting ten times harder, especially as my computer is a windows... so...