Recent content by Paffy

Thanks to both of you for your inputs

The landlord contacted Bell today and they "downloaded some software" from their end. My laptop is now connected to the internet with no issues so far (still the Ethernet Cable is unplugged) Also, we installed a Deco XE75 booster to improve the signal around the house.

It appears some of my roommates on the other side of the house are complaining about weak signal and slow speeds, my landlord has ordered an Internet extender which should arrive today. I think a Bell technician has to come and figure this out as neither me nor my new landlord are tech savvy...

Thanks for the advice, I will bring this up with my landlord. Now, if we were to ignore the Ethernet cable, my question is: Why can I connect to the WiFi using my Moto G8 cell phone with no issues but the connection keeps dropping using my Asus laptop ?

This is how it is when the internet is down https://ibb.co/jVkSXkq

Even when I have access, i still get the same error. https://ibb.co/9qRLBF3

I am not really familiar with the cables, the black one is connected to the power supply and the white one is the fiber? Here is a better image https://ibb.co/Jt5M5mW https://ibb.co/SyMP5FG

I don't understand why I am getting this error "Ethernet Network Cable Unplugged" when my laptop is connected to the router via WiFi ? My cell phone is connected with no issues.

The router is located in a closet close to my room

A bell technician came by and installed the router and the wiring. New internet connection, because the house was just sold and the new landlord has Bell (previous was with Teksavvy) Ipconfig Windows IP Configuration Host Name . . . . . . . . . . . . : DESKTOP-6T72V5A Primary Dns Suffix...

My landlord installed a new internet connection (Bell Fibre) last night and I keep constantly getting disconnected with the following error message "Ethernet Network cable unplugged". Laptop model: Asus Vivobook X540LA Windows 10 Home Router: Bell Giga Hub Ethernet Realtek PCIe FE Family...