Recent content by query-01

@USAFRet This thread is about attempting to identify what caused the partition the get deleted; not about back-up's or back-up software. I replied to your first suggestion about back-up's, specifically stating "I don't do back-up's". Please stay on topic.

Unfortunately, during the Seagate facility recovery process, Seagate will not do an in-depth diagnostic then, provided results as to whether the hdd was defective. Seagates' warranty\recovery will --recover the data then either, return the original device or replace it. Given that I've parted...

@USAFRet Allow me to clarify, "next time" = until the next time I post an update to this discussion; not the next occurrence of this incident I don't do back-up's. This is why Seagate is my choice for storage. I'll post again when Seagate has something definitive to report --about whether the...

Consider this a ping (update), Seagate has wasted some time by suggesting I try their in-home recovery software, which failed miserably. On the upside, While the Seagate in-home recovery software repeatedly failed the recovery process, it was able to see/list files it believes are recoverable...

Seagate is suggesting a two-step plan, that the experienced are already aware of: a) data recovery, b) should future use of the device be an issue; RMA that 'bad boy'. It will take at least three weeks to begin the above. Waiting on another machine to be RMA'd and some loot for another hdd...

Agreed, my exact reason for posting. How does this discussion get closed, or do I leave it?

@fzabkar do you have any thoughts about how this may have happened?

The device is no longer connected, out of fear that --if I continue to leave it connected and there is data to salvage, I may do more harm. I removed, bagged it in electrostatic protection, and returned (RMA), every other device that was connected to that computer, except the source 4\TB and...

Negative, I believe you asked about the source drive, which is the model number I provided. The destination drive --is one of two, 2\TB Seagate Skyhawk hdd's residing in an identical Sabrent docking-station as the source 4\TB hdd.

@fzabkar it appears the following link is for the model number I provided earlier. As I understand things, my model number, ending in 'z07', is for Amazon's --frustration free packaging. https://www.seagate.com/content/dam/seagate/migrated-...

@fzabkar -- I need to update the original post; darn-it. Please go back and review. Model Number: ST4000VXZ07, is printed on the drive, verified by Seagate warranty page but, the Seagate web-site can't find the actual model-number, nor can the live chat agent --with whom I've been engaged with...

... please do not forget windows-11 had reported 'zero' progress. That said, your simplified version is correct.

Updated "Additional Details:" 20231106 @ 00:00:00 With a newly purchased computer, Win-11\Home, USB connected Seagate Skyhawk 4-TB\5900 RPM (hdd), using Win-11's file explore.exe UI, I proceeded with the following: Select the sub-dir then, use the scissor icon to cut, in another 'file...