Recent content by seagate_surfer

  1. seagate_surfer

    [SOLVED] External Hard Disk not working

    I am very sorry to see that you could not recover any data, but thankfully you were able to replace the HDD. (y)
  2. seagate_surfer

    Question Hard drive stops working during file copying/moving

    Sorry to see that you are having issues with the drive. Which diagnostic software did you use? Is the drive still under warranty? We recommend the software which is provided by the manufacturer to test the drive. :)
  3. seagate_surfer

    [SOLVED] HDD Failing

    So you couldn't access to the files, after changing the cables and the port? Can you verify if the drive shows up on the BIOS?
  4. seagate_surfer

    [SOLVED] HDD Failing

    Hi, sorry to see that you are having issues with the drive. Can you describe the noise? Can you connect the drive to another computer?
  5. seagate_surfer

    [SOLVED] What happened to my hard drive?

    Do you still have the old case available? If so try to recover the data. :)
  6. seagate_surfer

    Question I need help

    Hi, so sorry for the late respond. The image is displayed as not found, could you upload it again?
  7. seagate_surfer

    Question SSD not showing at all

    Did you check the device with the diagnostic software of the manufacturer?
  8. seagate_surfer

    Question I think my computer stopped recognizing my nvme drive in the middle of the night?

    Hi, could you solve the issue?
  9. seagate_surfer

    [SOLVED] External Hard Disk not working

    Can you test the drive with a diagnostic software? Preferably the one of the manufacturer. :)
  10. seagate_surfer

    Question Seagate FireCuda (2To, 2.5") won't show up in disk management nor BIOS

    Hi, sorry to see that you are having issues with the drive. Can you test the drive with our diagnostic software SeaTools?
  11. seagate_surfer

    [SOLVED] Sound From HDD

    Thanks! Yes you are totally right, if the clicking sound is more like a rhythm the drive should be replaced since it can fail and cause data loss. Ahmed.K can you replace the drive under warranty?
  12. seagate_surfer

    [SOLVED] Sound From HDD

    If it sounds like a knocking or scratching, we recommend not using the drive anymore since it could be further damaged. Could you describe the sound?
  13. seagate_surfer

    Question I need help

    Which files do you mean? For clarity here is a manual for Chrystal Disk Info.
  14. seagate_surfer

    [SOLVED] is there any problem in my hard disk?

    We recommend testing it with SeaTools, if the test fails and the drive is still under warranty, you can get it replaced with our Seagate Support.
  15. seagate_surfer

    Question Seagate Extenal HD Issues [Considered as Unknown by Windows 10, HD Light Not Functioning]

    Hi, thank you for the screenshots. Is the first image of SeaTools? If so, can the drive be tested?
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