Recent content by Techno_noob

I didnt get to speak to anyone directly. They only had the automated helper. I'm from another country. I had to get the laptop shipped to a location in the US then shipped to my country so sending it back isn't really an option.

Any help? :/ HP Support wasnt helpful

The BIOS version is AMI F.15, 9/15/2020 OS : 10.0.19042 Build 19042 SKU is 1B0779AV It was a custom made laptop from HP and I selected the Optane memory version along with the SSD option.

Hey all! I recently bought a new laptop: Its an HP Omen, i7 Processor, NVidia RTX2060, 4k screen, 16GB SDRAM, and 512 GB Intel SSD +32GB Intel Optane Memory. Since I got it everyday it would randomly power off when I'm doing tasks and then a black screen would come up saying: "Your Operating...