Recent content by XFX_Support

Hello, The Mini DP port on this card certainly supports 1440p resolutions, so its probably a signal related issue. In simple cases, a simple restart or two will resolve the lack of detection and fix itself. If not, you may need to go into settings and see if something else is limiting it, like...

Hello, Its a dual bios switch. If you flip it, before you power on the system, you can use the other bios. It should be identical to the other bios file, unless it was molested and the warranty voided. Don't flash your bios unless you are willing to forfeit your existing warranty. XFX Support

We think they have greats temperatures and noise, then again, we're rather biased towards our own stuff. Good luck in your search. XFX Support

Hello, Im betting its the modified clock speeds. sometimes 5mhz is less stable than 50mhz. It really depends on the card, the software, and a handful of other factors. If its stable at the typical clock speeds, then any strange behaviour without stock clock speeds is likely related to the...

Hello, There are no known issues like this, so my guess is the 2nd card you received isnt "new" 4 years old, but probably used or refurbished. It may have existing issues. try this... Tutorial for proper driver installation. 1-Load windows with only your primary graphics card plugged in...

Have you started a ticket at xfxsupport.com? it may need to be replaced under warranty (if possible).

Hello, Thank you for creating this ticket with the XFX Technical Support Team. By the way, my name is Mark at XFX and I’m glad to assist you with your concern. Have you tried plugging in the 6pin and other 8pin power connector? Has it ever worked? Have you tried it in any other computers...

Hello, We're sorry you are having trouble with your fan. It sounds like the fan may be going bad. If you want a free replacement cooler (varies by region), please make a ticket at xfxsupport.com. Whether its in warranty or not, if we have the fan, we ship it to you for free. XFX Support

If you smell burning, you need ot hunt it down. Conservation of Mass. If you're smelling something, its only a matter of time before it fails.

was the PSU unplugged when the cmos battery was removed? How is the monitor hooked up? those are the only variables i see unchecked so far. Compatibility wise, anything that works with the 6000 series should work with the 400 series, except the dell XPS 8300.

Have you tried plugging in the 6pin power connector? Are you using any adapters? Has it ever worked? Have you tried any other video cards? Have you tried it in any other computers? Have you tried shutting it all down and resetting/removing the CMOS battery?]

Yes, they are interchangable. All models of the Hard Swap fans will fit one another. XFX Support