Help Desk

Forum discussion tagged with Help Desk.
  1. M

    Question Linkedin registration authentication error ?

    hi I'm trying to sign up for linkedin but every time i get to the part where i have to choose which elephant is right side up it tells me i'm not authorized after i've clicked on the elephant that's right side up. I'm trying to do this though the app because my laptop is outdated.
  2. M

    Question nordvpn on an older version of mac osx ?

    I know this is a ridiculous question but is there a way to download nordvpn on a mac osx 10.7.5? if not is it possible to some how teather the connection from that mac osx 10.7.5 to a device running the nordvpn?
  3. M

    xbox all access question

    what the purpose of xbox all access? is it giving me 24 months to pay off the system and giving me game pass as an incentive for that time? you won't need 24 months to pay off the system if it's $39.99 a month, is there something else involved?
  4. Thundurh

    Question Graphics Crash

    I have had an issue with crashing while playing intensive games with my gaming rig since around 2017. The games crash in one of two ways each time. Either a light green/brown-looking blank screen fills my monitor, the light on my graphics card turns off for a second, then my computer will...
  5. Thundurh

    Question PC Freezing Issue

    Hello! I have had a problem with my computer freezing while gaming for about 3 or 4 years now. Sometimes while I am gaming it will happen in about an hour or two, and sometimes it can be just 5 or 10 minutes. I have replaced every single part in my PC (besides my storage components), which has...
  6. Thundurh

    [SOLVED] Sufficient Power %?

    I have had a crashing issue while gaming for over 2 years now. I have replaced my processor, ram, motherboard, and GPU and the crashing still presists. I think this COULD be caused by a defective power supply at this point. While gaming, the power supply Power % in MSI Afterburn is at around...
  7. Thundurh

    [SOLVED] How to lower GPU temps

    Hello, my GPU is running very hot while gaming (on the loading screen, the temp is already at 84 C). While gaming GPU temps sit around 83-84 C. My computer crashes often while gaming for anywhere more than 30 minutes, and I think temps could be the cause of it, or.... it could be a faulty power...
  8. M

    [SOLVED] mac reformat question

    i have a .dmg file of mac osx so that i can finally upgrade my computer. would just running the installation right of the hard drive be a bad thing or should i burn the image to a cd? when everything is said and done would it wipe out my hard drive or will it just install over it and keep all...
  9. M

    Question macbook startup concern

    recently i turned on my macbook pro and it stayed on the white screen with the apple logo for a lot longer than it normally would. i held down the power button to turn the computer back on, when i turned the computer back on everything was fine. Does anyone know why this could have happen?
  10. M

    [SOLVED] Mac restarts automatically ?

    i got a pop up on my screen (in multiple languages) that told me my computer will restart automatically and it did, then another pop up came up and said "my computer restarted because of a problem". im using mac os x 10.7.5 and i understand i'm running an outdated version of mac os x but...
  11. M

    [SOLVED] macbook pro battery strength

    is it ok to keep your macbook pro plugged in even after it's been fully charged? there have been times where i have left it pugged in for an extended period of time and even putting the computer to sleep mode every so often and the battery dipped to 99%, i would just unplug then plug back in...
  12. Thundurh

    [SOLVED] Sufficient wattage for my build?

    I've had my current 600W PSU for about 5 years now, and I was just wondering if it still supplies a sufficient amount of power for my gaming computer to work well! My current specs are: CPU- i5 10600k GPU- GTX 980 Ti MOTHERBOARD- Asus PRIME B490-PLUS RAM- Corsair Vengeance 16GB PSU- EVGA...
  13. M

    [SOLVED] itunes backup question

    i've backed up everything in itunes manually without time machine and all the songs all have been renamed something like 03_songtitle or similar, does that mean if i ever have to bring them back to itunes that's what they will be called in there?
  14. M

    [SOLVED] utorrent content avaliablity and open source switching

    are the software and files that are available on utorrent are the same on itunes and google play? i want to be able to get the same content that's on itunes and google play on utorrent like podcasts, tv shows/movies and music and i want them to be legitimate content not the pirated stuff that I...
  15. M

    [SOLVED] audio and visual concerns on smart tv

    I have a Samsung smart tv and I have a few concerns. I've noticed that when the room is dark the screen gets brighter, is there anyway i can change that so that it stays on the same brightness regardless how much light is in the room? Also I've noticed that when I'm watching netflix the sound...
  16. M

    [SOLVED] seagate external harddrive is not being detected on mac osx

    I have a Seagate FreeAgent GoFlex external hard drive when I plug it in it starts up but my computer doesn't read it. I am running Mac OSX 10.7.5. It read it before and now it's not, what do I do?
  17. M

    [SOLVED] vpn on preinstalled ddwrt router

    if i were to purchase a preinstalled ddwrt router do i still have to subscribe to a vpn service in order to use vpn on the ddwrt router? I don't want to spent almost $200 on a preinstalled ddwrt if I still have to pay to use some of the features.
  18. M

    Question HP laserjet 5L not clearing paper jam

    I have an old hp laserjet 5L printer that I refuse to part ways with because it still work perfectly. recently it got a paper jam, i canceled the print job and i unplugged the printer because it still showed it had a paper jam after the print job was canceled. i tried to print a test print by...
  19. M

    [SOLVED] user display picture mysteriously disappears

    I logged out of my mac and I noticed my display picture was gone. I never deleted it and the user & groups setting in system preferences is locked. does anyone know why this could have happened? it's also the for the administrator account?
  20. M

    [SOLVED] web mail login issues

    everytime i try to login to my yahoo e-mail the curser automatically shifts over as if i hit the tab button which i didn't. i am using on outdated version of firefox could that be the issue? i don't have that issue when i am loging in to any other webstie
  21. M

    [SOLVED] playstation now vs twitch

    can someone explain to me what playstation now is and is there any sports games on there. can i play games on playstation now like NHL20 on my macbook pro? also is twitch basically a platform that allows you to watch people play video games and there's no actual games to be played on there?
  22. Thundurh

    [SOLVED] Parts overheating

    Hello. Whenever I play games my 980 Ti is in the 75-80 C range. Is that too hot? I would like to know how to decrease these temps if so! Thankss
  23. M

    [SOLVED] android box question

    do i need a gmail account to access an android box? i know i'm probably going to need it access google play store but other than that would i need a gmail account for anything else on the android box?
  24. J

    Question Looking for IT Guy Utility Software

    The building i work in has 4 floors and over 400 PCs and Printers within cubicles and offices. Is there a software that i can use like a Geo-mapping tool, to select a location on a floor plan that would show me the location within the building and the PC and its peripherals attached to it...
  25. M

    Question two step authentication change

    how can i take off two step authentication on the iphone? i know it make it less secure but it's also preventing me from logging in on my other device. it asks me the the authentication code but it doesn't give me the option to type it in, which is why i want to remove it. i've tried going...
  26. M

    [SOLVED] itunes won't detect iphone 8

    when i plug in my iphone 8, itunes tells me it can't message the connected iphone. i am running mac osx 10.7.5 and itunes version what do i do?
  27. M

    Question iphone 4s to iphone 8 transfer

    how can i transfer all my text messages that i have on my iphone 4s to my iphone 8? i'm looking to transfer every message i've send on my on iphone 4s to my iphone 8
  28. M

    Question password character specifications

    i have been trying to create a password and it's telling me that i need a special character and an alpha character in my password, what's the difference? I looked up what the difference is and i get the same results.
  29. M

    Question Cloning software for MacOS X and Windows XP?

    i want to clone my mac osx and windows xp computers what's the easiest cloning software to use and if possible that won't take 3+ hours to go through the process. i plan on taking the cloned operating systems and putting them into virtual box
  30. S

    Question constant crashing with 3600

    Ryzen 3600 keeps crashing on my B450 Aorus Elite. I tried changing the voltage but it won’t let me. How to do it? Any fixes I could do? Which version of bios should I have?
  31. S

    [SOLVED] B450 Aorus Elite Fan Header Voltage Limits

    I didn’t realize how little fans I could attach to my motherboard. So, I just bought a fan splitter from rosewill but I need to know how many fans I could attach to one header. On the front of the fans it says DC12V 0.16A. Can I attach two fans to one fan header on this motherboard without any...
  32. S

    Question Trying to move Win10 onto an SSD

    Bought an NVME M.2 SSD to put in my motherboard so I can load my OS onto it and use my HDD for files so that it'll take less time to boot my computer up. What are the steps I need to go through in order to have Win 10 boot on my SSD instead of my HDD? Not trying to delete any files but instead...
  33. S

    Question Whats the best SSD?

    I'm planning on buying an SSD and I was either going to choose this one WD Blue 3D NAND 250GB PC SSD - SATA III 6 Gb/s, M.2 2280 - WDS250G2B0B or this one WD Blue SN500 500GB NVMe Internal SSD - Gen3 PCIe, M.2 2280, 3D NAND - WDS500G1B0C or this Samsung 970 EVO Plus Series - 250GB PCIe NVMe -...
  34. S

    Question Installing an M.2 SSD to my Crosshair VII Hero

    I was thinking of buying an ssd particularly the WD Blue SN500 500GB NVMe Internal SSD. I want my computer to boot faster so I thought buying an ssd and moving my operating system over to it would make it boot faster. Would this work? Should I do this with a normal ssd or would it be faster to...
  35. S

    [SOLVED] Will my 3600x run on my motherboard?

    Hi, just wondering if the Ryzen 5 3600x will run on my B450 Aorus Elite motherboard straight out of the box? Was bought August 17th, 2019.
  36. S

    Question Updated my chipset driver!

    Built my computer, installed every driver I could for the computer except my cpu chipset driver. I just installed a newer one for it and boy it feels much faster! I have the Ryzen 5 3600 (New gen) series processor and noticed it felt sluggish even though it has 6 cores 12 threads at 4.1GHz and...
  37. S

    Question Why is my 3600 performing like sh*t?

    I paired it up with my EVGA RTX 2060 SC Ultra graphics card yet it won't turbo to 4.2 while gaming? How can I reset it? i have both the msi afterburner software and the AMD Ryzen Overclock software as well. My motherboard is the Crosshair VII Hero (Non-wifi)
  38. S

    Question Test motherboard without hard drive?

    I’ll be buying the new generation ryzen 5 3600 along with a motherboard, ram, power supply and monitor. I have a rtx 2060 waiting for these components. Can I test to see if the motherboard and hard drive will work without a hard drive? I know it’s a stupid question but I don’t know
  39. S

    [SOLVED] How to test if motherboard works

    I’m going to be buying a x470 motherboard along with a ryzen cpu but i’m not buying them at the same time. I’m buying the motherboard first along with my hard drive, ram, power supply and monitor. How can I test to see if the motherboard works?
  40. S

    [SOLVED] MSI Arsenal Gaming B450 Tomahawk Motherboard or Gigabyte B450 Aorus Pro Wifi

    I plan on buying the Ryzen 5 3600x so I'm building a new computer right now. I plan on buying one of the motherboards I listed in the title. I plan on having either a 280mm aio cooler set up in my case on the top and a 280mm on the bottom or 240mm's. Which motherboard is the best option? On the...