Greetings, I'm trying to fix this issue where both my mouse and keyboard disconnect randomly after some time (can be 10 minutes up to a few yours). My mouse is the Razer Viper mini and my keyboard the ducky one 2 mini. Strangely somehow when this happens both the keyboard and mouse still light...
The rgb on the middle row of keys on my ducky one 2 mini (DKON2061ST) doesn’t work. I tried resetting my keyboard, updating firmware, using profile menu and replugging. I have had this keyboard for 2 months.
View: https://imgur.com/a/ybJ8CU4
when i reset my keyboard, by pressing both windows keys, it didn't reset and proceeded with rgb and keys not working but the keyboard is detected by the computer