newegg customer service

Forum discussion tagged with newegg customer service.
  1. C

    Question Newegg graphic cards return help

    Hi, I just bought a msi rtx2080ti on newegg mainly for training NN models. https://www.newegg.com/msi-geforce-rtx-2080-ti-rtx-2080-ti-ventus-11g-oc/p/N82E16814137351?Item=N82E16814137351 After just running for one night, the graphic cards failed to run, screen blackedout and the motherboard...
  2. AstronautDigger11

    [SOLVED] Newegg: gpu lost/stolen : Can i refund??

    The gpu was delivered but not received as the postman left it on the front door. First time experiencing this. Since the package is lost/stolen can i even get a refund. I already talked to customer support and they said they would process the claim but if the package is lost will they even...
  3. AJPCLIFFORD

    Black Friday New Egg - Missing item in Shipment

    Ordered a bunch of items from NewEGG from the Black Friday Sale. Box was supposed to have: DEEPCOOL MATREXX 70 ADD-RGB 3F Mid-Tower Case MSI GeForce RTX 2070 SUPER AMD RYZEN 5 3600X 6-Core 3.8 GHz (4.4 GHz Max Boost) Socket AM4 95W 100-100000022BOX Desktop Processor EVGA 750 GQ Power Supply...