outlook 2016

The company I work for is slowly trying to re-structure our email system, specifically how we respond to emails sent to our main support distro. Now instead of pretty much everyone responding to support emails as they come in, only our scheduling department (2 or 3 people) are supposed to be...

After decades of using Outlook only with a local PST file, I see the need use Outlook online. I need my different devices to be able to access old emails and for access to sync and be consistent across my PC, my tablet, laptop, etc. I have the proper license, but have no idea how to clean up...