Playback Error

A friend of mine has this problem. Whenever playing videos from this certain site on windows laptop it says playback error. The same on all browsers even the iqiyi player software. (same message but in chinese) YouTube and other websites with embedded videos work well. The website works well...

Help me, Obi-Wan Kenobi, you're my only ho So. Before you tell me, "it's a power supply issue," hear me out. This is a long story and it has, so far, stumped and confounded multiple professionals I've taken it to. I built a new computer in mid-August. It's the first one I've ever built, and...