RMA Process

Hi! I'm currently talking to intel to RMA my cpu, and they've asked for proof of purchase. The issue is that the first name on the receipt is my moms. Everything else on there is mine, email, phone, adress, etc. If I explained that do you think they would deny the RMA? Could I change the first...

I'm running a Toshiba 8TB X300 HDD (HDWR180XZSTA) that is 11 months old (with a 2 year warranty). Yesterday I received a warning under Windows of a SMART warning for the "Seek Error Rate" and that 'Drive Failure is Imminent' with an offer to back up my drive NOW. CrystalDiskInfo confirmed the...

Short thing, i sent my ASUS b550f motherboard into repair, they said they were gonna send me an email with the address of the place, but never got one until yesterday (days after i delivered it to MAKE technologies new york) now that i see the email, i see that it says ASUSService Center...

I've sent in my GTX 1660 Ti 4 times now, with the same issue. Over three and a half months of waiting over the course of one year. The symptom is this: ARTIFACT/COLOR ERROR/VERTICAL-HORIZONTAL LINE ON SCREEN Here’s the time frame, every time I sent it in, it took 3-4 weeks to get it back...

First off, I'm in Australia, so all of this was through ASUS' Australian branch. Anyway, I have no idea what to do. I've been beating my head against the wall with this for weeks now. My RTX 2080 Strix card started freezing and crashing during games and graphically intensive applications like...

So I was wondering if someone could give me some advice here. a while ago I sent in my faulty gpu (Gtx 1080ti) to my retailer for testing and they found it to be faulty. They eventually replaced it with a used card of the exact same model but I know for a fact this replacement card was bought...

EVGA do not provide good customer support. This is disappointing as I often use their PSUs in builds. In spite of having complained almost a month ago, I am still waiting for a response. Despite claims to protect their products in case of failure they do no such thing. Perhaps members should...

Greetings, everyone. In this thread: https://forums.tomshardware.com/threads/msi-b350-pc-mate-wont-post.3350276/ I explained about the issue I was having with my computer was left with the impression that it was probably the fault of the motherboard. I went to the MSI website and got a web...

right now I have intel hd 4400, i'm looking to get gtx 750.. but my question is, will i feel a difference in performance? I know it's less pressure on the memory ram but is that it? Will I benefit from this upgrade such as normal daily task browsing, will pages load faster etc? my second...