seagate 12

After less than two years of use my IronWolf 12Tb failed. Replacement drive that they sent me does this: https://www.dropbox.com/s/jhg7beilf3z8xdb/IMG_2816.MOV?dl=0 After a while it stops doing this, but while it is seen in Windows 10, I can not do anything with it as it shows I/O error. Why...