Service pack 2

Trying to fix my godfather's old-ish Toshiba Satellite laptop and get its updates, but the office 2010 service pack 2 is stuck at 14% Things I've tried: Restarting Repairing the office program Downloading the x32 version from microsoft's website standalone, still fails Downloading the x64...

So for a while know my pc keeps crashing and giving me black screen while the pc is still running and when i restart it it gives me nonstop peep sound i went online and i found that the peep noise means that i have a bad powersupply so i changed like 3 times and i still get the noise and the pc...