troubleshooting

Forum discussion tagged with troubleshooting.
  1. L

    Question PC seems completely dead….

    Hello - I was wondering if anyone could help? So I just rebuilt my water cooled system, turned it on and it remained on for a little while and then just suddenly turned off… when I reseat things sometimes it comes up cpu fan error (I just need to go into bios and disable cpu fan as I use a...
  2. G

    Question Upgrading from i5-6400 to i7-6700 but I've run into problems ?

    Hello all, First time here, ill try to give as much detail as possible... So my PC is running an i5 6400, with an MSI GTX 1060 3GB for the graphics card. I recently got a used i7 6700. Originally when I installed the i7, my pc would randomly restart, even if it was just sitting on the...
  3. 5

    Question Shucked white-label WD drive (WD180EDGZ) not working, despite having done all documented precautions.

    I couldn't get a shucked white-label WD drive to show up in BIOS and I don't know why. It was working with this exact config before. specs: - pc parts - WD Elements 18TB WDBWLG0180HBK-NESN (WD180EDGZ-11B2DA0) tests: - tested with the original power/microUSB 3.0 controller PCB; shows up in BIOS...
  4. K

    Question New PC won't POST, mobo shows yellow DRAM light ?

    As the title says, a new PC (mostly new - assembled using a mix of new and old parts from my old PC, whose CPU recently died) won't POST. A red CPU light briefly flashes (I'm not sure if that is normal, I'm used to the the LED numerical POST code readout that they used to put on mobos <£400) and...
  5. techgeniration

    Question Pc wont post after installing gpu. But the gpu works in another system

    Hi. I have a strange issue. I have a amd4 motherboard. Cpu does not have integrated graphics. When I boot my system without gpu the led next to the cpu goes on indicating it gets power. Also my numlock is responsive. When I install my GPU the led next to the cpu does not go on. My keyboard is...
  6. jongy

    Question RAM Upgrade No Display Issue

    RAM upgrade, pc boots, no display. MSI b450i gaming plus ac Ryzen 7 3700x Old Ram: Gskill 2x8 3200mhz New Ram that causes issues: Gskill 2x16 3600mhz I understand that my motherboard wont support 3600mhz but I figured I could tweak the bios to run a different speed. PC wont display even at...
  7. G

    Question PC seemingly won't POST when display output is Graphics Card

    Hi everyone, I've already spent a day troubleshooting this PC and I'm scratching my head, it's quite bizarre and I feel like I'm on the cusp of working it out but there something I'm missing. The PC has been in perfect working order (used only for work, low-intensity office apps - new GPU c...
  8. aracua

    Question Games keep crashing on new PC build

    So i built a new PC pretty recently and have since then had problems with games crashing a little too often. It's mainly newer games on the more demanding side that keeps crashing and at first i thought it was the games themselves that had problems but with the amount of crashes i get i'm...
  9. D

    Question New PC build won’t turn on

    Hi All, I have today just built my first PC, that being said it doesn’t turn on at all. Everything is plugged in to the best of my knowledge but my knowledge is very very limited as to where certain wires go, piecing the parts together was fine but when I start seeing wires such as Power SW...
  10. C

    Question Trouble getting GPU to work on an old motherboard

    Okay so, I have a bit of an odd situation here and I'm looking for some help. I am trying to get a 4GB ASUS Mining RX 470 (never used for mining) to work on an ECS H55H-M V1.1 motherboard for... scientific reasons. The system has a Cooler Master PSU (RS-500-PCAR-A3). When I try to turn it on...
  11. M

    [SOLVED] How to delay the death or fix my memory

    (In this discussion i will be taking about the memory slots numbering them 1-4 where 1 is the closest slot to my CPU socket and 4 is the farthest and the first channel is 1 and 2 and the second one is 3 and 4) I run a 6600k that i occasionally overclock, motherboard MSI z270 s02, ram Corsair...
  12. M

    Question On Windows 10 sign in, background image doesn't load, and black screen when I yry tk sign in.

    Hi all, I'm using a Lenovo Y520, and recently it's started doing this thing where when I turn it on, it displays the background image of the lock screen as a missing file that says "Windows sign-in", and when I try to sign in, the screen goes black for an extended amount of time before putting...
  13. D

    Question Need help diagnosing my pc

    PC Specs: CPU: Intel I5 4460 (3.20 ghz) Motherboard: Biostar TB85 GPU:MSI RX Radeon 570 Armor OC 4GB Ram: (2x)4gb Team Group Elite 1600mhz DDR3 OS: Windows 10 Storage: Samsung Evo 500 gb SSD PSU: EVGA 600W Power Supply...
  14. V

    Question I swapped power cords between modular PSUs and now my computers won't run. Did I fry something?

    My goal was to remove my Rosewill 750 W PSU from an existing build (Build A) and replace it with my Corsair 650 W from another build (Build B). Both builds powered on and ran prior to this (Story spoiler: they don't anymore). I plugged a CPU 8 pin cord from my 750 into my 650, which I later...
  15. O

    Question Cursed PC, can't seem to diagnose problem.

    Hey I'm new here and this is cross posted to Linus forums, not sure if I needed to disclose that or not lol but I'm just trying to find some fresh faces/ideas. This post is going to be long, I want to include as much information as I can. But a quick TLDR is my PC has been acting INCREDIBLY...
  16. TomCatz82

    Question System not booting anymore after replacing stock cpu cooler with a Noctua NHU9S AMD cooler ?

    I am having a weird issue i have not experienced before. I have replaced several cpu coolers before, usually without any problems. But this time it is acting weird. I removed the stock cooler, took out the CPU and cleaned the thermal paste from it, remounted the CPU, added new thermal paste...
  17. WalkingSH

    Question Trying to do a bios flashback on the MSI MAG Z690 Tomahawk

    Just got the parts for my new PC this evening and started building. The build includes the MSI MAG Z690 Tomahawk and the 13900K. I tried doing the bios flashback after every component was installed. There was a 16 GB USB stick (seems like USB 2.0 from its black color) included in the...
  18. U

    Question Need advice: GPU Load not stable ?

    Hi everyone and thanks in advance. I have the problem that an application (Modern Warfare 2 for steam) does not utilize the gpu properly, which results in low Fps and lags overall. My build: radeon 5700 XT , Ryzen 7 3700X, 32 GB of RAM, and M.2 ssd When the game runs i monitor with GPU_Z...
  19. ILP

    Question New build and no output! Have tried the common stuff

    Sorry for bad english, not my primary langaue So I finally got all my components and I put them together: no output. Parts b660 itx rog strix 12900k 6000mhz fury rgb ddr5 3080 strix (i have done all testing without gpu) 360 aio (phanteks) focus plus platinum 750 jonsplus i100 pro case 1000gb...
  20. J

    Question Ryzen 5 3600 on A320M-A PRO M2 MOBO Not working

    So I'm currently using: CPU: Ryzen 3 3200G MOBO: A320M-A PRO M2 GPU: Radeon RX 570 I purchased a Ryzen 5 3600 for an upgrade. I checked the MOBO website ( A320M-A PRO M2 | Motherboard | MSI Global ) and it said it is compatible. I've updated my BIOS to version 7C52v19. However the PC won't...
  21. X

    Question PC has no display/usb after reinstalling CPU

    So I bought a 5700x to replace my 3700x a few days ago and after I removed the cpu cooler I realized I forgot to buy thermal paste. The CPU was stuck to the cooler but I was able to pop it off easily with a screwdriver. After reinstalling the 3700x, the computer would “boot” but my monitor...
  22. joe904

    Question Gigabyte Z590 - Trying to install Windows 8, but unable to get the mouse and keyboard to work?

    Hey Guys, I am trying to install Windows 8, but I cant seem to get the mouse or keyboard to work when the install window loads up. I have tried updating the bios to the latest version (F6), as well as playing with the bios settings, but I can not seem to get it working. I have reset the bios...
  23. J_mello

    Question Troubleshooting Help

    When playing games and under heavy load, I lose display signal while everything else keeps running. Im forced to power off the system through the power button. I get a white VGA light on my mobo when i try to reboot.
  24. Brookcie1000

    [SOLVED] PC suddenly shuts off after 15 minutes of gameplay - NOT overheating

    My Specs � Processor Processor AMD Ryzen 5 2600X Six-Core Processor Number of Cores 12 Speed 4.2 GHz Stepping 2 Family 17 Model 08 CPU ID 178BFBFF00800F82 � Memory RAM 16 GB � Video Card Video Card NVIDIA GeForce GTX 1660 SUPER Chipset NVIDIA GeForce GTX 1660...
  25. D

    Question be quiet purebase 500dx leds flickering

    so i build a pc in this case, i didnt connect the argb controller to my mobo cause the case supports 5v and my mobo is 12v, i only plugged the sata power cable to the leds of the case, so at first glance the case controller works fine, you can change some effects and colors, the problem is that...
  26. R

    Question Motherboard LEDs turn on but system won't boot ?

    Hi, I'm having some trouble with my PC. It's been a while since I turned it on and I've moved twice in that time. None of the hardware has changed since I last used it, so I'm quite confused as to why it's not POSTing now. Here's what's happening: When connected to power, the LEDs on my X570...
  27. vChaste

    Question Hardware failure diagnosis ?

    Hi all, I have an ASUS S14 S406U laptop. Issues that I am facing are: 1. Keyboard issue: keys are randomly depressed. For e.g while typing, it could be 'Dear Sender, 000000000 bbbbbbbbbbb. 2. Battery issue: laptop immediately dies after unplugged from charger. Can I confirm with high...
  28. M

    Question PC POSTs, but there's no display until the Windows welcome screen appears ?

    Hi guys. Here are the specs: I7 13700k AsRock Z690 Steel Legend (DDR4) 2X8Gb of ddr4 ram 3000mhz Corsair Vengeance (I already have this kit from my previous build) Corsair RM1000X Coolermaster masterliquid PL360 FLUX ZOTAC GTX 1080 AMP EXTREME (from my previous build) nvme 240gb Kingston A1000...
  29. raidenDPS

    Question New Build turns on for a split second then turns off, but RAM RGB stays on ?

    So like the title says, I’m building a new PC. After I plug everything in, I click the power button on my case and nothing happens for the first couple seconds. After a couple seconds I hear a click and everything flashes but turns back off right away. Then after a few more seconds the RAM RGB...
  30. S

    Question My GPU doesn't click into the motherboard?

    Hi, I thought today was the day that I would plug in my PC but I can't for the love of god put my gpu in my motherboard. I even went so far and unplugged everything and took my motherboard out of my case to see if the case was causing any issues but no. I've really tried to use force and already...
  31. Tye Slay

    Question Low GPU and CPU usage 4080

    Long story here sorry. a few weeks ago i upgraded my 1080 to a 6950xt big upgrade so i was expecting big performance gains however this was not the case. i put the new gpu in uninstalled the old drivers and installed the new ones the gpu preformed only a small amount better than the old 1080...
  32. DIIIIIII

    Question Intermittent BSOD shortly after booting ?

    Hi Guys! Back once again to fix my partner's intermittent BSOD issues! It seems once again to occur intermittently after about 3 minutes on boot. Booting after the blue screen seems to mess with the pc's LEDs, so I wonder if this is somehow related? We were hoping someone with more...
  33. Frostytips

    Question PSU needs to recharge?

    So I just got a hand me down PC that's quite old about 5-6 years old and I've noticed sometimes it just won't start up like no fans spinning or no RGB light up but I did see lights on the motherboard LEDs I tried reseating the ram sticks GPU and PSU but it didn't work however after leaving it as...
  34. keppio

    Question media disconnected/ no cable detected

    hi. i have a weird problem that my pc which wasn't used for ~2 months( no gpu) suddenly can't connect to network via ethernet cable. i did the ipconfig/all and it shows media disconnected and when i tried to run windows troubleshooter then widows don't see ethernet cable. and i know the cable is...
  35. M

    Question Poor Gaming Perf. Radeon 6700 (Non-XT)

    Put together a budget build some months back and finally pulled the trigger on getting a GPU for it (RX6700). Other hardware is as follows 2x8gb 3200mhz Ryzen 5600G B450MA ii 650w PSU 960 evo 1080p 60hz panel Ive tried 3 games so far and none of them are running right… WoW classic - max/near...
  36. Scarcro

    Question Random GPU crashes, stuttering, losing video signal

    Hello everybody, first post of this kind so bear with me. First of all my specs: Mobo: Gigabyte Aorus Elite 570x CPU: Ryzen 5800x Cooler: DarkRock 4 GPU: MSI RTX 3080 Suprim X LHR (Bought in July 21) PSU: Bequiet Straight Power 750W RAM: G.SKILL Aegis Black 32GB Kit (2x16GB) DDR4-3200 CL16 DIMM...
  37. Yyoshe

    Question Lenovo Yoga 7i Keyboard issues

    I bought my laptop open box and since I have had issues with the keyboard. At first all keys were okay, then a month in the keys "G", "H" started to not register. It would take multiple presses at various pressures to register the input. Today it seems to have spread to other keys? Keys "I", the...
  38. S

    Question Frequent mini-stuttering in games

    So, for like 1-2 months I'm struggling with mini stuttering in games. Here is the video how stutters look like. Usually stutters are smaller, but sadly frequent. My spec: CPU: I5-7500 GPU: AORUS RX 580 8GB RAM: 16GB Dual-Channel DDR4 1066MHz MOBO: ASRock H110M DVS R3.0 PSU: Corsair CX450M 450W...
  39. kryskan

    Question GPU Fans spin up to max for 5 seconds every 2 minutes while gaming.

    Hi! I got a ASUS TUF 3080, while gaming I noticed it was very very loud and very hot. We're taking fans spinning at 100% and GPU being at 85celsius. I decided to go ahead and undervolt it, to help with the heat and noise (silent GPU is super important to me) I also edited the fan curve and...
  40. Q

    Question Ram not hitting advertised speed - please help

    I just purchased a new motherboard, ram and CPU. I purchased 2x16gb/3600 Vengeance LPX ram and it would only hit 3200 speed. Selecting xmp would just blackscreen my computer on reload until I disabled it. So I sent that back and bought Kingston Fury Renegade ddr4 ram 2x16gb/3600 instead...