troubleshooting

Forum discussion tagged with troubleshooting.
  1. Alvesss154

    Question What is power throttling?

    I've recently built a computer and my GPU (Ryzen 5 5600g integrated graphics) has started to power throttle. Is it bad? Can It damage the components? There's a little bit of thermal paste on green part of cpu, is this problem related to it? Please help! Is my PC going to break? Here's a pic of...
  2. Alvesss154

    Question Is there any problem by leaving some thermal paste on green part of cpu?

    I accidentally got some thermal paste on the side (green part) of my processor (ryzen 5 5600g), it was the stock thermal paste that came with the stock cooler and I couldn't clean it all off. Booted of my system and it has been working fine for 8 days. I'm afraid of cleaning it because i'm not...
  3. E

    Question MSI MPG B550 Gaming Plus Motherboard not detecting second NVMe SSD

    I'll cut to the chase, I've got a new SSD that's faster (gen 4 instead of gen3) and larger (2TB instead of 1TB) My motherboard is not detecting either SSD card in the second M2 slot. (according to the visualization and list in the BIOS) The first M2 slot detects both SSD cards, so the cards...
  4. Alvesss154

    Question Microphone problem

    Hello, I've recenly built a new computer and everything worked fine for some days, but yesterday a problem appeared. When I connected my headset to the front panel jack the audio was fine, but there was a weird noise going on my microfone, like a buzzing or something like that. Other people...
  5. K

    Question Display turns off but pc still stays on

    Hi guys, i've ran into a problem and could really use some help, today i was playing tf2 and csgo, with both games this happened twice, my monitor turns off but my pc is still on and everything i checked event viewer and it's marked as power kernel 41, ive tried reinstalling windows, used ddu to...
  6. T

    [SOLVED] WiFi connection consistently ping spiking every few seconds ?

    I have recently swapped to WIFI since my apartment that I moved to has terrible powerline accessibility, (powerline light is red with slow connections and sometimes connection drops entirely almost 24/7) works perfectly with the red light about 40-50% of the time What I got and where I got it...
  7. jjdrummer720

    Question Why is my computer turning on but peripherals and monitors are unresponsive?

    I had just powered down my system after using it like normal. The next day, I try powering on the system but only the PC turns on (LED lights turn on and fans spin). I have double checked the monitors, unplugged everything from the PC, reseated the memory, and tried resetting the CMOS battery...
  8. T

    [SOLVED] Awful stuttering/freezing throughout use of PC, I'm completely stumped with diagnostics and would really appreciate any help/advice. Troubleshooting

    The Problem: For about 6 months, I've been experiencing periodic (once every 4-5 hours) freezing and stuttering. These stutters are very jarring and freaky, like a snippet of audio gets looped and the framerate chugs, it actually sounds like it's about to BSOD but never does. This isn't a minor...
  9. G

    Question Is this really possible?

    4 years ago I bought 2 sets of 16 GB Corsair Vengeance RGB ram, that have the XMP profile to OC to 3000Mhz. But since I've bought those sticks, and 4 years later, I've had an issue with a random Black screen where the Screens go down, USB keyboard/mice lights go dark but the case fans, and...
  10. A

    Question Why is my Valve Index lagging after upgrading my GPU to an RTX 3070?

    My girlfriend recently upgraded her MSI GTX 1660 SUPER to an Aorus RTX 3070 Master Rev 2.0. For some reason after upgrading the card, she's noticed white artifacts (which have recently been fixed) and a severe drop in frames whenever she moves her head. I looked around online and saw that a year...
  11. [SOLVED] SSD single disk within RAID array not detected by Windows ?

    Hi all, having the darndest time trying to figure out what I'm doing wrong with my RAID array and a new SSD drive. I bought a new SSD drive to add to my home-built system. Everything has been working fine and continues to work fine, but I can't get the new SSD to be detected in Windows as a...
  12. thororo

    Question Pc wont turn on after sleep

    Hi. So i recently upgraded my motherboard and CPU, and everything worked perfectly until yesterday when i when to dinner, and when i came back i though the computer was in sleep mode, because there was light in the keyboard and mouse, but no fan spinning. So i turned it off with a long press on...
  13. P

    Question Strange GPU noise? Coil Whine or fan related?

    Hi all, I'm hearing strange noises from my RTX 3060 I believe, at first I thought it might be coil whine but I couldn't confirm it. Changing fan speed doesn't seem to affect it either and it emits the winding, high pitched noise (last 6 seconds of the video below) every minute or so. What do...
  14. J

    [SOLVED] Computer shutting off after POST, Windows completely reset

    Hi everyone, first time poster here. I'd like to apologize for the length of the post but I think it's important I clarify everything. My computer over the last few months has had this issue where, under load, the monitor and all of the USB ports would disconnect. The computer, however, was...
  15. Y

    [SOLVED] PC won't power on after sleep mode

    Hi, my PC has randomly stopped powering on after sleep mode on windows 10. During the sleep mode to wake it up I tried pressing the keys on the keyboard, clicking my mouse and pressing the power button. I noticed when I clicked my mouse the LEDs lit up but nothing else. Those didn't work so I...
  16. A

    Question New motherboard and CPU not booting with original boot drive and not reading other storage devices?

    A friend of mine just upgraded from an i7-6700k to an i7-12700k and MSI Z690A motherboard. Can't seem to figure out why it won't even read the drives but through the pictures it seems to be detecting them. I wanna assume that the reason being is because of the new motherboard, he has to...
  17. C

    Question Graphically demanding video games keep crashing on my new computer

    I recently made this custom build: CPU | Intel Core i7-12700K 3.6 GHz 12-Core Processor CPU Cooler | Noctua NH-D15S 82.52 CFM CPU Cooler Motherboard | Asus TUF GAMING Z690-PLUS D4 ATX LGA1700 Motherboard Memory | Kingston Fury Renegade 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory Storage | Samsung...
  18. S

    Question Boot Loop : MSI B550A PRO, Ryzen 3800x , Giga RTX3070 will not boot. Once Login is about to show, hard reboot.

    I was playing a game, and all of a sudden, boom, hard restart. Just D3, nothing too crazy on Graphics. Using M.2 for Win10. Another M.2 for storage GIgabyte RTX3080. 32GB G.SKILL 3600 CAS18 ram 850W PSU Ryzen 7 3800x MSI B550A PRO mobo Now, it POSTs OK, tries to start windows, and as soon as...
  19. TyKim

    Question Really loud sound when turned on - ruled out power supply, hard drive, fans (video included)

    Video here: https://drive.google.com/file/d/11WUbT6DnrtldbRL3U8GB8ghucXBo8mWA/view?usp=sharing Hey! I'm not a huge computer person so I'm sorry if this is a trivial question. Recently, my computer has started making this really loud, low pitched whirring noise whenever it starts up, without...
  20. Q

    Question 12V on power supply goes under 11.600 when gaming

    So I've been having this issues for the past couple of months that the pc just would have blue screens and stutters and the blue screens have stopped (except last week it happened again when I changed something in the bios, but I turned the setting off and it didn't happen again) and then, 3...
  21. Question fixing what looks like "lag"

    I rarely post anywhere and just looking for help to try and figure out why things are the way they are Been playing a lot of infinite recently and have been experiencing alot of deaths around corners or, my favorite hiting someone with the scewer and watching them walk away after killing me...
  22. Blank999

    Question PC wont boot; been 5 months trying

    Hello, unsure if im doing this right as its my first post here. My PC hasnt been posting since i built it (5 months ago) and ive tried many things before Heres a part list : B550 aorus elite ax v2 Ryzen 5 5600x RTX 3060TI 16 gb vengance 3600mhz C16 RAM Kraken Z73 AIO 6 total rgb corsair ql fans...
  23. F

    Question My computer is underperforming for some reason?

    I have a RTX 3080 GPU and an i7-10700k CPU, and my computer can't reach 240 fps on any game. Valorant is 170 fps, Halo is 120, and Overwatch is 200. I'm unsure if games are incorrectly using my integrated GPU still, even after changing my settings so that wouldn't happen anymore. My gpu...
  24. D

    Question Need help troubleshooting CPU_LED after weird crash.

    Today I encountered a problem with my PC, and I don't know if this will help but I will write down exactly what happened just incase it makes it easier to solve for someone. So first I've had this same computer since 2015; Asus z97-a Intel i7 4790k Msi gtx 970 gaming 4G , Corsair 16gb 2x8GBcl9...
  25. Granster3160

    Question PC crashing issue after getting 3070 ti

    I recently won a 3070 ti from the newegg shuffle, and I was very excited to install it into my computer. When it arrived, I installed it and the drivers onto my computer (I did make sure to clip on an anti-shock bracelet onto myself and the computer) and it started up perfectly fine. Everything...
  26. Q

    Question PC stutters right after turning it on, or after a couple of minutes, or not at all ?

    Basically, I've had this issue for a couple of months and I cannot figure what is causing it. What is happening is, after a couple of seconds of the pc being open or after a couple of minutes or hours, maybe not at all but many times during a week, the pc just randomly stutters 1-4 seconds...
  27. LukaNoob657

    [SOLVED] Is my motherboard faulty?

    Hi everyone, I recently bent my ryzen 5 3600's pins, but I managed to bend them back in place with a razor. The cpu fits perfectly in the socket and I have not noticed that a pin is missing anywhere. My motherboard is ascrock b450 steel legend and I've had issues with it already. I think that...
  28. gluestick

    [SOLVED] Seeking advice/opinions on repeated BSOD/crashing issue

    First time poster please be kind :) My son's computer has been crashing/rebooting randomly up to five times a day, for months. It doesn't seem to relate to any particular game or program and has even done it when completely idle. It will usually reboot and display a BSOD with stop code...
  29. T

    Question Old GTX680 GPU Not detected anymore

    Hello everyone, I ran into an unfortunate issue today: When booting my computer, I noticed that my monitor displays "No Signal" (black screen). After trying to restart a couple of times, unplugging and plugging in the HDMI cable and retrying, the issue persists. I was able to plug in the HDMI...
  30. H

    Question New Build - Random No Display. Other Issues

    Hi everyone, I built a PC recently and am hoping you can help me. Build details at the bottom. Of note, I am running an unactivated copy of Windows 10. Randomly when turning it on I will see the MSI logo for the mobo and then the display turns black. The PC seems to be running but no display...
  31. F1_uxy

    [SOLVED] PC turns on without power button and won't turn off

    Hi, I have an old Dell Vostro 230 which I am revamping for a different purpose. I have a strange problem in that the PC turns on without needing to press the power button and then won't turn back off when pressed. The PC still turns off even if the power button has been unplugged. I've tried a...
  32. F1_uxy

    Question Troubleshooting Old PC - Turns on instantly after plugged in and then doesn't turn off

    Hi everyone, I'm reviving an old office PC that i had laying to run a cloud storage server on. I've got a weird problem in that the PC turns on instantly when plugged in, no need for the power button, and then will not turn off via the power button. There is no display output happening however...
  33. S

    [SOLVED] Upgraded PC worked fine for a couple weeks that now hard crashes without any obvious issues

    I upgraded my Mobo/CPU a couple weeks ago and started fresh with a clean install of Windows 11 for safety and had zero issues until last night. I started up Halo Infinite and opened YouTube like any other night after work and noticed the YouTube videos were chugging, freezing etc when clicked...
  34. R

    Question Dell AlienWare R9 (Late 2019) running slow ?

    I've been digging for answers for the past 3 days and staying up till 4am watching debugging screens, decided its time for a thread. Specs: Windows 10 (64bit) Intel Core i5-9400 (6 CPU's) NVidia GTX 1650 8192MB RAM (HYPERX) (1 stick) 1TB HDD 265GB SSD I used to run fairly graphic intense games...
  35. SetArk

    [SOLVED] Yesteryear a everything was working fine. Woke up with EzDebug Cpu light bliping once. Fans turn on and off. Details on post.

    Hoy, so. Specs are I9 9900k 2 Hyperx 8gb ram 3000 Gtx 1050 Msi z390a pro Watercooler corsair. The msi manual and led points towards a cpu problem. Video below. Any possible help? Right now gonna try changing the psu to see if it may be it. View: https://youtu.be/BTlloAKt6oo Tried...
  36. bluetiger9

    [SOLVED] Asus PRIME X570-PRO - Schematics or Repair Guide?

    Is there any chance to get a Circuit Schematics or Troubleshooting / Repair Guide for the Asus PRIME X570-PRO motherboard? Or maybe for an another X570 / X470 / B550 / B450 motherboard? --- Hello! I got a faulty Asus PRIME X570-PRO motherboard, and I'm trying to identify the root cause of the...
  37. Neilthabest

    [SOLVED] Pc wont boot

    I have a problem... So basically my pc power button button wont boot the pc on. I thought that my pc was broken. But then i shorted the positive and negative and the pc, cpu fan, AND ONLY THE RGB ON THE FANS turned on. The case fans didn't rotate. Where is SW wire supposed to connect? Can you...
  38. A

    [SOLVED] Please help identity this strange clicking sound coming from my pc.

    Hello everyone. Up until about 2 days ago, I started to notice this weird 'rapid tapping/clicking' sound coming from my pc case. I decided to check my fans (except for my psu and gpu) and there's no wires that is in the way. I even cleaned my fans today and it's still making this noise. The...
  39. B

    [SOLVED] No boot, no POST, went through checklist

    Hi everyone, I’m losing my mind here - hopefully you all can help! For the last few months or so my 3 year old PC would have significant difficulty starting up. Once it was running it was fine, but every time it got turned off it would get stuck in a boot cycle with no POST, then finally...
  40. M

    Question No BIOS, black screen, DRAM LED lit, it's not the RAM...?

    I recently bought a 970 Evo Plus 2TB to install in a secondary slot on my motherboard. I went ahead and installed the drive, having to take out my GPU & reinstall in the process. On first boot, it sent me to BIOS, the new drive is recognized, it's at this point that it's possible some settings...