0 space on hard drive

[issatoufique]

note: im not very familiar with computers and i got my friend to help build it for me so i will need everything simplified

i recently just built a new PC and i was trying to install windows 10 trough a USB however its says there is 0 space on my hard drive and i cant seem to get it to work? also everything in download to hard drive area is greyed out and i cant click on anything

 

[viveknayyar007]

Hello issatoufique

Can you please share a screenshot where you are stuck with the drive issue? It looks like the hard drive doesn't have any partition to install Windows 10 on.

For reference, please follow the instructions given here to ensure that you're using the correct installation method.

Feel free to report back for any further assistance.

Cheers!!

 

[issatoufique]

This. http://imgur.com/KhJNvOb
And this. http://imgur.com/KHkfhRx

 

[Rocky Bennett]

Check your SATA cables.

 

[issatoufique]

I have checked my cables they are all fully in

 

[viveknayyar007]

This. http://imgur.com/KhJNvOb
And this. http://imgur.com/KHkfhRx

Hello again

Extremely sorry for the delayed response.

Looks like either your drive is faulty, or it has been formatted using a file system that Windows doesn't recognize.

Starting Windows In Command Prompt, running the DISKPART command to clean the entire disk, and then re-creating the partitions during the Windows' setup might help.

Cheers!!

 

[issatoufique]

I have tried three times i think its faulty im just going to get a new one but thanks anyway