Question 0xc00000e9 BSOD on clean windows 11 install.

jgabt

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Jan 21, 2021
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My PC crashed back then with the same error (TPM issue) then what I did was disable the TPM and just went on with my life.
But now that I wanted to play valorant, I re-enabled TPM and it still errors up.

I tried every single bcdedit, bootrec command I could find and understand to fix the issue on the old windows 11 install but it clearly didn't work.

Now I wiped my NVME where the old win 11 is installed and tried installing windows 11 again (downloaded from Massgrave and flashed with the default rufus settings)
Specs:

ROG Strix B450-F
Ryzen 5 2600
Gigabyte RX590
32GB Corsair Vengeance Ram
Lexar NVME
Ramsta SSD (asia cheap ssd, I dont use it for boot.)

I also tried removing peripherals, clearing fTPM keys(?)

What can I do to fix this?
 
ROG Strix B450-F
What BIOS version are you currently on for your motherboard?

What version(not edition) of Windows 11 are you on?

32GB Corsair Vengeance Ram
Mind sharing a link?

You forgot to mention the make, model and age of your PSU.
 
ROG Strix B450-F
What BIOS version are you currently on for your motherboard?

What version(not edition) of Windows 11 are you on?

32GB Corsair Vengeance Ram
Mind sharing a link?

You forgot to mention the make, model and age of your PSU.
Latest version of BIOS 5602.
24H2 Latest Version also (Pro if it matters)

Corsair RAM that I use (but I use 8gbx4)

I forgot the psu but iirc it’s an evga 600w or 800w 80+
PSU: EVGA 600 BR 80+ bronze 600W

I’ll try using the different nvme port once I get home later..
 
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0: kd> !error 0xc00000e9
Error code: (NTSTATUS) 0xc00000e9 (3221225705) - If an I/O error is returned which is not defined in the standard FsRtl filter, it is converted to the following error which is guaranteed to be in the filter. In this case information is lost, however, the filter correctly handles the exception.


I would be updating the bios, then the motherboard cpu chipset drivers and any special storage drivers.

I would remove old devices that use special drivers (thinking of old usb drives)

if you want, you can google how to force windows to make a kernel dump using the keyboard, make the registry changes and provide the kernel or a minidump and I can take a look for potential drivers that have this problem.
(kernel dump would be required for certain usb drive problems)
(minidump should show some old drivers)

look for old drives or drives connected by firewire or old usb protocol/driver. (assuming it is not your TPM hardware)
also check windows control panel device manager for any device with a error. (kernel dump will show the devices with errors and the error logs)

how to run tpm troubleshooter:
https://www.thewindowsclub.com/how-to-run-tpm-troubleshooter-in-windows

for tpm issues you would check for firmware updates, you might also be able to buy a tpm 2 module upgrade for your motherboard (for desktops)


note: I have upgraded one asus motherboard (years ago) by installing a tpm 2.0 module and it cost $16 dollars at the time.
 
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I think it might be the fTPM itself but I already ordered a tpm module and its already on the way to me lol.

I tried everything (BIOS, cmos, tpm keys, reseating every ram and cpu and usb I could reseat) and still it won’t work, even if I boot the windows 11 usb with secure boot and tpm enabled without the ssds and nvme, it still shows up the same 0xc00000e9 error.

I also tried using my ssd for the windows 11 install, it works without tpm, but when I enable tpm the error returns.

And I tried the other nvme port, pc wont post when I plugged it in there

For now, I installed windows 10 and turned off fTPM. Will update this once I get the tpm module, hopefully it works :)