1 stick of RAM works fine, two doesnt

[Ehxploit]

Hello,

I recently upgraded my CPU and mother board in my desktop. These were the only parts I replaced. However, when I finally finished the upgrade as I tried to turn on my computer it would boot up for about 5 seconds and then shut down. A few seconds go by and it would automatically turn on again and keep repeating the process.

Now, after some trial and error I discovered the source of my problem. It was my RAM. I am using two sticks from
this set of RAM. Oddly enough, my
Computer works perfectly fine with only one stick of RAM in it.

Here are my current computer specs:
RAM

Motherboard

CPU

(I can post everything else if needed)


Now because I'm aware this thread has been posted before I will tell you I have tried plenty of solutions people have suggested. I am really hoping I don't have to RMA my board so I am looking for some other solutions. Any help would be great!

Note: As individual sticks both work just fine on their own. It's just using them together which doesn't work.

I have tried: updating my bios, using slots 1/3 and 2/4, enabling XMP profile, and changing the voltage.

Edit: Also, I thought it would be worth to note, when first installing the motherboard I was observing the socket and I brushed my finger across the pins on it and I accidentally bent about three. I realigned them to the best of my ability and I believe I fixed it. Could this be the reason for my issue?

 

[mbarnes86]

Hi

I presume you are talking abut the cpu socket
If the pins relate to the memory controller and are not correctly alligned it is possible you can use only 1 ram module
Does it work with a module in any of the 2 ram slots?

You may have to buy the biggest ram module that that motherboard supports

If you try to rma the motherboard they or the motherboard manufacturer will check the socket for damage and probably refuse the RMA as you broke it

Maybe you can find an expert to re allign the socket pins

Regards
Mike Barnes

 

[Chicano]

1. Yes, those bent socket pins are probably the cause... try realigning them again. Even reseating only the CPU can help, but visually check the pins for need of realignment.

2. If these don't help try a different PSU... 6v vs 1.5v of RAM usage can make the difference.

3. Recheck PSU connections. Lose connections are a common cause of HW issues when replacing a motherboard.

4. Try using a different hard drive. Bad HDD issues can resemble RAM issues... A RAM issue should make the BIOS sound a beep code and you didn't mention that.

 

[Ehxploit]

Thanks for the response mbarnes86!

Yes, if I'm using 1 stick of RAM I can put it in any slot and it will work just fine.

I do not know if the pin I bent on the socket is related to memory because I can't find the schematic of the CPU online 🙁

 

[Chicano]

The initial description (first paragraph) describes one of the symptoms caused by bent pins in Intel Socket or AMD & old Intel CPUs.

Signs of bent pins
http://forums.evga.com/Signs-of-bent-pins-m2105432.aspx

 

[Ehxploit]

Thanks Chicano!

I'm out of town right now but I guess I'm going to take out my CPU and try to bend the pins back to be even more precise.

Thank you for the response!

 

[Chicano]

Check this Intel tutorial on CPU, Socket and Cooler assembly, for handling precautions and installation to removal procedures. It should apply to all Intel Processors and Sockets from 775 to present 6th Generation.

http://www.intel.com/content/www/us/en/support/processors/000005918.html

 

[Ehxploit]

Just wanted to come back to this thread to let y'all know that I fixed the problem. I fixed the bent pin(s) in my motherboard's CPU socket and sure enough after 30 minutes with magnified glasses and a needle it's all in working order again!

Thank you to everyone who responded with help!

 

[Chicano]