10-20 minutes into a game PC crashes? [NOT SOLVED]

Chillaxing

Commendable
May 28, 2016
5
0
1,510
Hello,
I been having this issue for a couple weeks now and it's irritating. About 10-20 minutes into a game my PC either gets a black screen and my monitor goes to sleep, "Game* has been blocked by your graphics card", or "Display driver has crashed and has recovered".

I have tried multiple of things. I have download many things trying to fix it, but nothing seems to work. I did a system restore multiple times, uninstall, update my drivers. etc.


I have this one error where I use the automated troubleshoot in the control panel and I get this messaging saying "
Issues found
Windows Update configured to never install drivers

Windows Update configured to never install drivers

Driver updates aren't automatically installed when detected by Windows Update.
Not fixed
Change Windows Update settings

Completed

Your PC must be restarted

Your PC must be restarted

Detected
Restart your PC to finish installing drivers and updates

Completed

I have tried to Turn off Windows Update device driver searching, for this problem, but it still have no effect.


I have looked everywhere trying to fix this, but I can not find a solution.


PLEASE HELP ME!!!





Radeon Software Version - 16.5.3
Radeon Software Edition - Crimson
Graphics Chipset - AMD Radeon (TM) R9 380 Series
Memory Size - 4096 MB
Memory Type - GDDR5
Core Clock - 990 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - AMD FX(tm)-8350 Eight-Core Processor
 
Solution
I see that AMD message "Display driver has crashed ..." when my card gets too warm from high overclocks, and/or a bad fan curve (usually happens at 82-83°C).

Maybe downclock your card a little, or put some extra fans on it?

GL.
I see that AMD message "Display driver has crashed ..." when my card gets too warm from high overclocks, and/or a bad fan curve (usually happens at 82-83°C).

Maybe downclock your card a little, or put some extra fans on it?

GL.
 
Solution


How do I downlock my card? I didn't overclock it
 


When I try to reinstall my windows 7, it said my product key is invalid
 
What I would do is....

Run a benchmark in a loop, windowed like:
https://unigine.com/products/benchmarks/valley/

then use something like HWmonitor from cpuid https://unigine.com/products/benchmarks/valley/
And watch your temps. Your pc may be shutting down to protect itself.

For example mine is set to 85c in my bios.

If temps are high change the thermal compound and clean/check fans.

If temps are good, use a graphics card uninstaller and install / clean install your drivers.
 


You can downclock by going into "Radeon Settings", choose the first tab - "Gaming", then choose "Global Settings", then "Global OverDrive". There you can drag the "GPU Clock" slider down to the left a bit, but how much is hard to say.

I'd do that as a last resort, after making sure it's overheating and the fans can't be turned up.

To start, I'd follow Spencer_10's advice. Stress test for 20-30mins using Unigine, OCCT, Kombuster, or similar.

Watch temps using HWMonitor during the testing, and make sure your GPU (at least) is fully loaded.

If it's overheating, you should eventually get that fun AMD "Display driver has crashed.." msg, or even a system freeze.

If that happens and your gpu temps are high (75-80C+), you need more air flow on the card. If the temps aren't that high, you can try downclocking by say, 25-50MHz at a time, until it finally makes it through the stress test.

BTW - I'm just assuming it's your GPU, since I can force the same error by turning down my gpu fan, or raising my clocks too high. End result is always AMD driver resetting with that error, sometimes also freezing the PC.
 
http://imgur.com/dZzK0ZY - Temperatures
dZzK0ZY


http://imgur.com/O1Lj7UC - Benchmark
O1Lj7UC
 


Temps look good. I'm assuming your case has good airflow because your SSD is only 21C, so I doubt that's the problem.

I see your gfx card in the 977 to 989 MHz range. AMD's reference 380 series is listed as "Up to 970 MHz", so you're overclocked a little. To rule that out, I'd lower it to maybe 925 MHz, just to see if things stabilize.
(Source: http://www.amd.com/en-us/products/graphics/desktop/r9)

Finally, what about your power supply .. what brand/model?
 



This is my current PSU
http://www.newegg.com/Product/Product.aspx?Item=N82E16817139048
 


As long as it's not super old, that PSU should be fine.

Welp, I'm out of ideas. Like I said, try lowering the core speed on gfx card, and possibly also the memory speed, just to try to stabilize things.

I also assume you updated drivers, and made sure all bios options are dialed in.

As last resort I'd start swapping and testing different components, trying to find the one that's faulty.

GL!