Hi, all,
I bought a laptop this past October, and started having problems with random, varied BSODs in the middle of June. For what it's worth, I believe an automatic firmware update occurred around that time, but I'm not sure if that's the root issue.
I took it to two different techs near me -- both did clean installs of Windows, and one of them even tried giving me a fresh start with Windows 8.1. I still had BSODs before ever installing any software. Everyone is dumbfounded, and Dell wants me to pay them to send me their own clean install thumb drive.
Here's a list of all the BSODs I've caught so far:
Any help would be so appreciated. I don't have the funds for a new PC right now.
Thanks so much!
Melissa
I bought a laptop this past October, and started having problems with random, varied BSODs in the middle of June. For what it's worth, I believe an automatic firmware update occurred around that time, but I'm not sure if that's the root issue.
I took it to two different techs near me -- both did clean installs of Windows, and one of them even tried giving me a fresh start with Windows 8.1. I still had BSODs before ever installing any software. Everyone is dumbfounded, and Dell wants me to pay them to send me their own clean install thumb drive.
Here's a list of all the BSODs I've caught so far:
- Driver corrupted expool
- Kernel security failure
- Kernel mode heap corruption
- PFN list corrupt
- Page fault in nonpaged area
- Reference by pointer
- Kmode exception not handled (wdf01000.sys)
- DPC watchdog violation
- Memory management (no hardware issues detected with the usual tests)
- IRQL not less or equal to (intelppm.sys)
- Dell Inspiron 15-3567
- Win10 Home 64-bit, build 18362
- Intel 7th gen i5-7000U @ 2,5 - 2.7 GHz
- Memory: 8GB, DDR4, 2400MHz
- Toshiba 1TB SATA hard drive
Any help would be so appreciated. I don't have the funds for a new PC right now.
Thanks so much!
Melissa
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