10 GB INSTALLED 3.98 USABLE windows 10

Kurz

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Honestly try getting a BIOS update for your motherboard, it may fix the problem.
 

spadam_2000

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It could likely an issue where Windows is allocating RAM for use such as in integrated graphics.

http://www.tomshardware.com/answers/id-2448459/ram-installed-usable-windows-bit.html

10GB installed? I'm assuming you're mixing and matching RAM? Such as two 4GB and one 2GB stick? Either way, after you try the above BIOS check/update, and checking for integrated graphics, and the link, you may attempt to bump it down to just 8GB and then 4GB and see if anything changes at all. I don't have much faith in this last part, as Windows still recognizes 10GB, but it is a curiosity nonetheless.
 

ItzTedzy

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I just took out the two 4 gig sticks and left one 8gig and its using all 8 now! out of curiosity wanted to see if the other sticks were bad so installed them separately and they were fine! but as soon as i put a 4 and 8 gig together they are back to the original issue? idk guess ill be fine with 8 i just use it to stream games i play on my other pc!
 

Kurz

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Just make sure you test the Ram to make sure there are no issues. Last thing you want is a corrupt OS because of Bad ram.
 

spadam_2000

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Yup, it sounds like the different RAM sticks aren't playing well together. I always recommend buying RAM as a set, because when you mix and match there can be issues. Sometimes it can be corrected by adjusting timings/voltages/frequency, sometimes it will not even POST whether you make adjustments or not.

Sounds like this is the case! Glad you were able to figure it out!
 

ItzTedzy

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well the thing is its the same ram but just diff sizes thats why i was thrown off!

 

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