[SOLVED] 1080ti installation

[ouvar12]

Hi,

been trying to figure this one out for days to no avail so i thought i’d go straight to the horses mouth.

I purchased a EVGA 1080ti last week and i have had some problems with instillation. Long story short; when i turn my pc on with the card installed nothing comes up in my monitor.

I thought it was my pci after being told that at least 650W is required so i upgraded to a 850W supply and still nothing.

I’m going to cross of what i’ve tried now:

• Uninstall old drivers
• put old gpu back in and it works
• check to see if gpu is recognised in BIOS or device manager (it is not) while running igpu
• Remove and put back that round battery (after 5 minutes) for the motherboard
• take it to a pc repair shop...
• quadrupole checked the right things are in place ie 8 pin and 6 pin, display port cable and hdmi cable (all poets tested)

the fans on the gpu turn on but nothing. I’m pretty convinced the card is dead since i did buy it second hand, but the seller has ‘assured’ me the card was tested before he sent it and spend some time trying to fix the issue with me.

I guess this is a bit of a hail mary to see if anyone has any ideas that i’ve missed.

Here’s my build for context:

• intel i5 8th gen
• 16gb DDR4
• 2x 500gb SSD 1x 250gb ssd, 1tb HDD
• 1060 3gb (old)
• 2x 144hz 1080p montiors
• 850W EVGA psu
• NZXT water cooling
• Asus prime montherboad (most recent gen)

If anyone thinks they see something odd or has an idea let me know, if not i’ll be gunning for a refund.

 

[Darkbreeze]

You took it to a repair shop and they couldn't tell you what the problem was? Have you tried the card in a DIFFERENT system? Did they?

Did you try doing a hard reset, using that round battery (LOL. It's the CMOS battery, just FYI), WITH the graphics card installed?


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.


Also, if none of that works, then move the display cable to the motherboard output, go into the BIOS and make sure that the display output is set to either PEG/PCI or auto. You do not want it set to iGPU or integrated, if there is an option for that.