120Hz monitor only goes up to 75Hz in Nvidia control panel.

[ball22islife]

I have a 120hz monitor with 75hz optional G-Sync. The 75Hz G-Sync works smoothly, but whenever I go the Nvidia control panel to change it to 120Hz w/o G-sync - I don't get that option. I only get to choose between 75Hz and 40Hz and G-sync on/off.

I have an MSI GT72VR 6RE, and not only the box says that the monitor is 120Hz capable, but it's even written on the laptop sticker.

Any solutions? Would much appreciate.

 

[Dunlop0078]

Well from what I can tell that is a 4k monitor on that laptop. Are you setting the resolution to 1920x1080? It will only do 120hz at 1080p.

 

[ball22islife]

Well from what I can tell that is a 4k monitor on that laptop. Are you setting the resolution to 1920x1080? It will only do 120hz at 1080p.

it's not a 4k monitor, I wish it was haha. From a bit of googling I did, it becomes clearer and clearer that MSI simply played a marketing trick. They wrote "120Hz (optional)" on the box and on the sticker, and I'm starting to think that "(optional)" means that the 120Hz is not present in the laptop... Seriously though, how am I supposed to interpret the "120Hz (optional)" phrase, no way someone reading that is thinking that it's just a placebo.

Well, unless somehow I have 120Hz capability and I'm completely unaware about how to turn it on.

 

[TJ Hooker]

Yes, it appears that there are a variety of configurations of that notebook. What is the full model number? There should be an additional few characters after the "6RE" that should indicate the exact configuration. E.g GT72VR 6RE-015US.

 

[geofelt]

The laptop has various gpu options.
The faster rate may only be available with the faster gpu option.