[SOLVED] 1600MHz CL11 RAM actually running at 1066MHz CL7 IN Toshiba Satellite C55-A5300 /PART # PSCFEU-00M00G

[samy jay]

Hello any one have knowledge or facing same problem of 1600 MHz CL-11 RAM actually running at 1066 MHz CL-7 IN Toshiba Satellite C55-A5300 /PART # PSCFEU-00M00G
Recently bought New 8 gb ram of Silicon Power 8GB-DDR3L-1600MHz (PC3 12800) 204 pin CL11 1.35V Non-ECC Un-buffered SODIMM-Laptop Memory Module - Low Voltage and Power Saving. When I do multi-tasking that time its work slow or legging and sometime jittering. my laptop BIOS Insyde v1.30 window 10 home recently upgrade from window 8.1. I have only one memory slot (big Surprise)[ which I recognize after warranty and return time gone]. I usually use daily regular work multi task not game so now I can’t change speed from bios because no ram speed setting available. I do not have any advance settings on my BIOS. The ADVANCED TAB is hidden or not available I don’t know. I spent over 20 hours looking for how to unlock these settings but failed. I tried all the options.
Window 10 task manager show me 8 GB ram and 1066 MHz speed. HWiNFO64 diagnostic tool show me two different clock 533 MHz and Clock 800 MHz.Memory timing 7-7-7-19
so how I set 1600 MHz speed ?
or Do this ram module is faulty? I can’t understand
i attached my old ram report image,and new ram report following

New ram report

Detailed Specifications for Satellite C55-A5300

 

[popatim]

Return the 8gb module back and use what you have until you can purchase a 16gb module.

 

[SamirD]

You have 2x memory slots from what I have found about the c55-a5300. The second slot is actually right there with the slot you are using.

And something is wrong as you can't have 8gb of ram that is dual channel in a single module. So either you have a 4gb module running with another 4gb module or your 8gb module is not compatible (and really weird). There is some missing information here.

 

[samy jay]

Thanks for reply
i had only one slot.
i bought two same model laptop Toshiba Satellite C55-A5300 /PART # PSCFEU-00M00G
today i open back of both model and i found both have different motherboard and CPU
1st which have one slot RAM
Motherboard DB10BM-6050A2623101-MB-A02
Toshiba C55 C50-A C55-A
Link: SPS: V000325170
Producer:Toshiba
Product code: V000325170
Series: DB10BM-6050A2623101-MB-A02

Graphic Card:Integrated
RAM: 1x DDR3 Maximum Ram Capacity: 8 GB
Processor: Intel® Celeron® Processor N2820
1M Cache, up to 2.39 GHz

Chipset: Intel

2nd laptop which have two slot RAM
Toshiba C55-A 1310A2567203 motherboard
SPS: Toshiba V000325040
Graphic Card:Integrated
RAM: 2x DDR3 Maximum Ram Capacity: 16 GB
Processor: Intel® Celeron® Processor 1037U
2M Cache, 1.80 GHz



so in summary i read both cpu specification

Intel N2820 is support only 1xDDR3 1066Mhz either 1x 4gb or 1x 8 gb maximum

Intel 1037U is support only 2xDDR3 1600Mhz either 2x4gb or 2x 8 gb maximum.Maximum Ram Capacity: 16 GB
so in short Toshiba gave false information on both laptop same model c55-a5300 but CPU is different with motherboard. Thats why my one laptop N2820 show only 1066Mhz speed of 1600Mhz ram
What do you think? am i right? any suggestion.

 

[samy jay]

Thanks for reply
i had only one slot.
i bought two same model laptop Toshiba Satellite C55-A5300 /PART # PSCFEU-00M00G
today i open back of both model and i found both have different motherboard and CPU
1st which have one slot RAM
Motherboard DB10BM-6050A2623101-MB-A02
Toshiba C55 C50-A C55-A
Link: SPS: V000325170
Producer:Toshiba
Product code: V000325170
Series: DB10BM-6050A2623101-MB-A02

Graphic Card:Integrated
RAM: 1x DDR3 Maximum Ram Capacity: 8 GB
Processor: Intel® Celeron® Processor N2820
1M Cache, up to 2.39 GHz

Chipset: Intel

2nd laptop which have two slot RAM
Toshiba C55-A 1310A2567203 motherboard
SPS: Toshiba V000325040
Graphic Card:Integrated
RAM: 2x DDR3 Maximum Ram Capacity: 16 GB
Processor: Intel® Celeron® Processor 1037U
2M Cache, 1.80 GHz



so in summary i read both cpu specification

Intel N2820 is support only 1xDDR3 1066Mhz either 1x 4gb or 1x 8 gb maximum

Intel 1037U is support only 2xDDR3 1600Mhz either 2x4gb or 2x 8 gb maximum.Maximum Ram Capacity: 16 GB
so in short Toshiba gave false information on both laptop same model c55-a5300 but CPU is different with motherboard. Thats why my one laptop N2820 show only 1066Mhz speed of 1600Mhz ram
What do you think? am i right? any suggestion.

 

[SamirD]

So someone did a 'bait and switch' on you as they took the motherboard from a different laptop and installed it in a different model body. The specs on the C55-C5300 are very clear in all the documentation I found on it--it has 2x memory slots.

The one of these that you have with a single slot has had a motherboard replaced with a different model that worked, but that leaves you with one memory slot--and 8gb will be the maximum in that unit.

As far as memory capacities, both cpus probably support 16gb, but only one will be able to get there since the other only has one slot.

 

[samy jay]

So someone did a 'bait and switch' on you as they took the motherboard from a different laptop and installed it in a different model body. The specs on the C55-C5300 are very clear in all the documentation I found on it--it has 2x memory slots.

The one of these that you have with a single slot has had a motherboard replaced with a different model that worked, but that leaves you with one memory slot--and 8gb will be the maximum in that unit.

As far as memory capacities, both cpus probably support 16gb, but only one will be able to get there since the other only has one slot.

thanks for reply Toshiba and best buy i bought it when i am in USA two laptop to use as office work, web surfing and school work as new brand with one year warranty in bestbuy newyork .

 

[SamirD]

thanks for reply Toshiba and best buy i bought it when i am in USA two laptop to use as office work, web surfing and school work as new brand with one year warranty in bestbuy newyork .

Then someone bait and switched best buy or the model numbers are different on both of them. There is no c55-c3500 with only one memory slot.