hi thanks for your help both of the slots did work so then i decided to try 1 and 3 aswell still getting the 7.95 usable ):You want to double check and ensure that you have placed your RAM DIMMs in the correct dimm slots. Typically this would be slot 2 and 4. Look it up in your motherboard manual.
If that doesn't work, test each DIMM on its own to see if you have bad RAM, or if you might have a bad ram slot.
hi thanks for your help both of the slots did work so then i decided to try 1 and 3 aswell still getting the 7.95 usable ):
Was this purchased as a 16GB kit ?ive had this trouble for a while
my specs are
ryzen 5 2600
rtx 2060 strix
16gb of ripjaw 2x8 ddr4 2400
x470 pro gaming motherboard
getting this solved would be incredibly helpful