16GB Ram, Only 7.47 Usable

[Jordan Willis]

Hi everyone, I just very recently upgrade from 8GB ram to 16GB ram yet it is only saying 7.47GB usable, the BIOS is picking up that there is 16GB, any help would be much appreciated, I checked my motherboard does support 16GB

 

[Legohouse]

Hi everyone, I just very recently upgrade from 8GB ram to 16GB ram yet it is only saying 7.47GB usable, the BIOS is picking up that there is 16GB, any help would be much appreciated, I checked my motherboard does support 16GB

Which edition OS do you have? Win 7 64bit Home premium etc? Also what is the motherboard model name and number?

 

[Jordan Willis]

Hi everyone, I just very recently upgrade from 8GB ram to 16GB ram yet it is only saying 7.47GB usable, the BIOS is picking up that there is 16GB, any help would be much appreciated, I checked my motherboard does support 16GB

Which edition OS do you have? Win 7 64bit Home premium etc? Also what is the motherboard model name and number?

Windows 8.1 Pro 64-bit and the motherboard is= msi FM2-A55M-E33

 

[Legohouse]

What is the specs of the memory which you have installed?

Go to Run > Msconfig > Boot > Advanced options > Uncheck 'maximum memory' . Apply OK. Also check if the memory which you have is under the list mentioned here - http://www.msi.com/support/mb/FM2-A55M-E33.html#support-mem . If it is not mentioned then the chances are that the issue is due to the memory which you are using. Trying installing a different a see if you face the same issue.

Make sure your BIOS is up-to date

 

[Jordan Willis]

What is the specs of the memory which you have installed?

Go to Run > Msconfig > Boot > Advanced options > Uncheck 'maximum memory' . Apply OK. Also check if the memory which you have is under the list mentioned here - http://www.msi.com/support/mb/FM2-A55M-E33.html#support-mem . If it is not mentioned then the chances are that the issue is due to the memory which you are using. Trying installing a different a see if you face the same issue.

Make sure your BIOS is up-to date

Thank you sooo much, it was the maximum memory checked under the boot tab that was the issue!

 

[Legohouse]

Thank you sooo much, it was the maximum memory checked under the boot tab that was the issue!