[SOLVED] 2 BSODs ( Kernal_Data_Inpage_Error / System_Service_Exception)

Dec 15, 2021
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My computer randomly freeze and BSOD, then "Reboot and Select proper Boot device" shows up, so I need to power off and power up again to select Windows Boot Manager in the BIOS


This is the link to my minidump
https://www.dropbox.com/s/yaacy4ozjgw0wgk/BSODs.zip?dl=0

Blue Screen View show that it was caused by driver "ntoskrnl.exe" + 3f70d0

I have ran sfc /scannow,
chkdsk ( both c and d drive)
CrystalDiskInto ( both are "Good"),
Memory Diagnostic showed no errors.

Thanks in advance.
 
Solution
Crash # 1:
FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged

Crash # 2:
IMAGE_NAME: memory_corruption
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
[/SPOILER]...

Colif

Win 11 Master
Moderator
results of dump = https://jsfiddle.net/q5j9n2d3/show

the 2nd BSOD sure did occur after PC tried to access hdd , the error was called after a Hard fault which is a badly named operation of windows, it means the CPU had to access info on page file and it didn't like what it found and threw the error.

1st bsod occurred in virtual memory, I am not going to guess what it was doing

What Make drive do you have for C?
 

Drew125

Distinguished
Nov 3, 2014
208
10
18,715
Crash # 1:
FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged

Crash # 2:
IMAGE_NAME: memory_corruption
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in. Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
[/SPOILER]

---------------------------------------------

After checking the dumps it seems you have a Hard drive issue. The first dump is referencing the page file, Hard drive space used as ram, corruption. The second dump is clearing showing an issue with the NTFS file system on your drive. As well as stating a disk error has occurred. From that I would recommend you backing your data up ASAP. Then running a HDD diagnostic to confirm your drive is not in a failing state. Download and run crystal disk information, if your drive is bad it will let you know. Post the results of the Crystal disk information.

 
Solution