2 Crashes On My PC

SlayZombi

Honorable
Jan 3, 2014
949
1
11,165
I was finally able to catch the dump logs for my BSOD that happen every once in a while. I'm almost positive that the second dump file is caused by my drivers for my R7 260X, but I don't know about the first dump file. Any info?

On Sun 9/18/2016 5:48:40 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091816-12823-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA801187E7E0, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 9/18/2016 5:48:40 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x4DBE0)
Bugcheck code: 0xEA (0xFFFFFA801187E7E0, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER
 

Lutfij

Titan
Moderator
Download the latest drivers from AMD's support site and install the latest Crimson drivers. You could try and revert to older drivers with which you know worked flawlessly with your card but you'll lack driver support for latest gaming titles. On that note you may want to make sure your motherboard BIOS is up to date, that your drivers for the rest of your device's are up to date while you have the latest version of DirectX installed onto your system. You can download a distributable version of DirectX from here.

FYI, you didn't include your system's specs and your OS. If the specs are that listed in your signature space, please perform proper etiquette to include it in your thread body since signature spaces tend to change as parts do making this thread and (possible)solution irrelevant to others who have the same problem as you.